NACC Week of 2/5/24

Morning Huddle: Every Tuesday and Thursday

https://mnachc.zoom.us/j/8029150113

!!Staff Shoutouts!!

  • Shout out to Averi for going above and beyond for our patients. Your dedication, kindness, and hard work is greatly appreciated by both staff and patients.

  • Thank you to Virginia for always being willing to help out in every area to make things run smoothly. You are an excellent addition to the nursing team.

  • Welcome back to Dr. Norris, we are so happy to have your warm presence back in clinic.

  • Shoutout to Ashley O for completing her MN Sure training. It is no easy task and we are proud and excited to have additional help with clients and their insurance!

  • Shoutout to the billing team and Kelly for completing their Billing Super User training and working through Live Claims Testing with grace. Your teamwork and excitement for the project makes the OCHIN team happy and appreciative!

February NACCaversaries:

  • Felicia Hernandez - 13 years

  • Regina Deanes - 4 years

  • Leslie Hall - 1 year

  • Jodi Becker - 1 year

  • Aimee Morago - 1 year

  • Kevin Smokyday - 1 year

  • Nicky Sampson - 1 year

All Staff Updates this Week

  • Get your TB GOLD at the Occupational Health Clinic: Due January 31st 2024

  • NACC Birthday (employee party): This week

  • Securing your Laptop: Make securing your laptop before leaving your workspace a part of your end-of-day routine. This small action contributes significantly to our overall cybersecurity efforts.

  • Starting the week of February 19th , Ashley will be leaving early on Wednesdays INSTEAD of Thursdays (see Ashley’s hours under PA/Transportation below).

  • Animal therapy: 2/21

  • HIPAA Requirements: All staff and contractors will be signing into BH starting this week

New Staff

Upcoming Events + Meetings + Groups + Risk Management Trainings

Risk Management + Area of Focus

HIPAA TOPIC: Securing Patient Information

  • Use Encrypted Email and Messaging : When sending patient information electronically, always use encrypted email to send patient information. When using messaging or chat please use patient initials.

  • Verify Recipient Identity: Before sharing any patient information, always verify the identity of the recipient including confirming name and date of birth.

  • Minimize Information Shared: Share only the minimum necessary information required for the purpose of the communication. Avoid disclosing any additional personal details unless absolutely necessary.

  • Respect Boundaries with Personal Acquaintances: Employees must not access medical records or information of friends or family. Accessing such information without a legitimate work-related reason is a violation of HIPAA and breaches patient trust.

Wellness + Wins

  • All staff meeting this week

Email Tips

  • NEVER CLICK ON LINKS FROM an email unless you have checked and confirmed with the sender that the link is legit. Text me if you have a question.

  • Never send any information or patient data to anyone without confirming both the email name and the email address the message was sent from.

  • Email Encryption: Please do it when sending emails with PHI or PII

OCHIN

  • The OCHIN Team now has a public landing page for all updates and information around the OCHIN Epic Implementation Project. Click this link to access and join the team! Please contact Mya or Shannon with any questions.

Department updates

Outpatient Behavioral Health

  • BH has 2 half hour same day appointments each day with rotating providers throughout the week. Same day appointments operate on a first come first served basis and may be in person or virtual depending on the day. These must be scheduled by BH.

  • To schedule elder/spiritual care: call the BH front desk OR enter a request in referral tracker for BH to follow up with clients

  • Behavioral Health Home referrals (for patients who need long term behavioral health supports) Should be placed through orders, please contact Rose Momo rmomo@nacc-healthcare.org or 612-476-2017.

Groups: call BH front desk to get clients registered: 612-843-5981

Operations + IT

  • Use Vocera “Call IT” to get in contact with Sara or Kris

  • Kris provides IT support for late afternoons.

Patient advocates + Transportation

  • Starting the week of February 19th , Ashley will be leaving early on Wednesdays INSTEAD of Thursdays. 

    Ashley’s new in clinic hours starting MONDAY, FEBRUARY 19TH:

  • Monday – 8am-5pm

  • Tuesday – 8am-5pm

  • Wednesday – 8am-3pm

  • Thursday – 8am-5pm

  • Friday – 8am-5pm

Community Health

  • Krista NACC’s new clinic dietitian starting this week.  Her desk space will be in shared office with Molly and Moriah

Traditional Healing

Dental

  • Dental open normal hours.

  • Eastside clinic in St. Paul takes walk-ins 8:30-3 M-F for emergencies

Outreach

  • Weekly syringe clean-up around the neighborhood every Wednesday at 2 PM. All staff are invited to join. James will be the main contacts for this weekly event.

  • HIV Testing Event in Hinterland every Monday from 11 am -2 pm

  • Outreach at Avivo Village every other Thursday afternoon from 2pm-4pm

  • Street outreach every Thursday at encampments

  • Every 2nd Tuesday we join Southside HRS popup on Cedar

  • NACC staff are welcome to grab syringe or narcan kits from the DT harm reduction space. When taking supplies, please write down number of kits, type of kit, and date they are taking on White Board in back of DT.

Ashlee Jallen