NACC Week of 6/6/22

Morning Huddle: Every Monday, Tuesday and Thursday

https://mnachc.zoom.us/j/8029150113

!!Staff Shoutouts!!

  • Cristina, Imani, and Bri for stepping up to coordinate a schedule to pick up IOP client lunches while we’re short staffed. I’m so grateful for their willingness to see a need and fill it without being asked. Thank you so much!!

  • Shout out to Erin and Paige for their super-human problem-solving skills and impressive willingness to help out and all their help with training, patience, and knowledge whenever I have any questions! They are both so helpful and wonderful to work with!😊

All Staff Updates this Week

  • Frontline Worker Pay

  • Asthma training for Nurses + Providers 6/7

  • Revised COVID mitigation policy : Weekly testing no longer required. NACC to provide at home tests for symptomatic testing.

  • Hennepin Co will be in the lobby to disseminate the SHAPE Survey- 6/2, 6/6, 6/8 and 6/9

  • Dosing entrance: to be used by patients/clients who are engaged with that program only and not to be used for the MAT program as a whole. Due to privacy issues we cannot have patients in that space who are not actively participating in the program.

  • Please take the 1-question burnout survey

  • Potential WiFi issues starting Wednesday: please alert us if you have issues

  • Mask Reminder: All staff and patients are required to wear masks when in the clinic or at any programming hosted by NACC

  • Updated COVID mitigation policy Regarding travel:

    • NACC is following current MDH guidelines recommending staff test 3-5 days after returning from domestic or international travel.

    • Staff are encouraged to monitor for symptoms or fever for 14 days after their return date

    • Staff are encouraged to complete post-travel testing in a means that is most convenient for them (i.e., test at primary clinic, complete an at-home test, rapid test here at NACC, or seek community testing sites, etc.)

    • If staff need testing here, please reach out to the Compliance Manager (Felicia) or Clinical Director (Stacy) for arranging

Behavioral Health

  • BH is accepting clients for the waitlist again for therapy. Please have clients call BH to be added if they’re not being referred by a NACC medical provider.

  • There is no longer a dedicated zoom room in the behavioral health clinic, zoom is available by appointment.

  • BH has 2 half hour same day appointments each day with rotating providers throughout the week. Same day appointments operate on a first come first served basis and may be in person or virtual depending on the day. These must be scheduled by BH.

  • To schedule elder/spiritual care: call Rachael at the BH front desk OR enter a request in referral tracker for BH to follow up with clients

  • Behavioral Health Home referrals (for patients who need long term behavioral health supports) Should be placed through orders. Please call Shawn at 612-843-6837 when making these referrals.

Groups: call BH front desk to get clients registered: 612-843-5981

  • Tending to our hearts and souls - Tuesdays from 11:00 am to 12:00 pm - Kirsten Farmer

  • Diabetes Management Group - Thursdays from 9:00 am-10:30 am – with Laurie App. Please send referrals to Jessica Thurin.

Dental

  • Dental open normal hours.

  • Eastside clinic in St. Paul takes walk-ins 8:30-3 M-F for emergencies

Outreach

  • HIV Testing Event in Hinterland every Monday from 11 am -2 pm

      • Syringe exchange, HCV testing, COVID vaccines, & HEP A vaccines available as well as vouchers for further screening in clinic

      • Drop off spring/summer gear (rain jackets, rain boots, sweaters, etc.) in DT during the next few Monday’s testing hours

  • Outreach at Avivo Village every other Thursday afternoon from 2pm-4pm

  • Street outreach every Thursday at encampments

  • Every 2nd Tuesday we join Southside HRS popup on Cedar

Patient advocates + Transportation

  • Transportation Update: Ashley O will be providing transportation for equine therapy every other Friday from June through September and will be unavailable the following days: 6/10, 6/24, 7/15, 7/29, 8/12, 8/26, 9/9, & 9/23.

New Staff

  • none this week

Policy + Procedures

  • Contacting IT: Email: it@nacc-healthcare.org

    • Zach can be reached at 612-843-5982. His cell phone should only be used in emergency situations

    • Johanna can be reached at (612) 476-2018

Upcoming Events + Meetings + Groups + Risk Management Trainings

  • FOR PATIENTS:

  • Gift Card Programs for Patients

    • $15 Aldi for breast, cervical, colorectal cancer screening - Contact Moriah for more information

    • Harm Reduction volunteers: Visa gift cards are available for individuals interested in volunteering with the harm reduction team. This includes building kits and receiving harm reduction education/conversation and some events. Contact James or Tina for more information

  • FOR STAFF

    • Workout Wednesday: 1:30 pm to 1:45 pm in Dollar Tree

    • Staff Picnic: July 22 PM at Wabun Park- Details Forthcoming

Risk Management: Area of Focus

  • Incident tracker : Log workplace events/ issues in the incident tracker-

  • Employee Suggestion Box

  • Patient shepherding when behind registration in medical.

  • Burnout mitigation and workplace well being

  • Email Encryption: Please do it when sending emails with PHI or PII

  • Email Scams:

    • NEVER CLICK ON LINKS FROM an email unless you have checked and confirmed with the sender that the link is legit. Text me if you have a question.

    • Never send any information or patient data to anyone without confirming both the email name and the email address the message was sent from.

Ashlee Jallen