NACC Week of 5/30/2022

Morning Huddle: Every Monday, Tuesday and Thursday

https://mnachc.zoom.us/j/8029150113

!!Staff Shoutouts!!

  • Julie Pedersen for 1 year at NACC! The Dental team for seeing more than 300 patients already this month!

  • Molly Krause for being such a wonderful addition to the team.

  • Johanna for jumping right in to help everyone out.

  • Dave Larson: Being the rare balance of advocate, mediator, and advisor. You bring common sense, discretion, and wisdom to bare on any issues that arise. Thank you.

All Staff Updates this Week

  • Frontline Worker Pay

  • Timesheets DUE :)

  • Mask Reminder: All staff and patients are required to wear masks when in the clinic or at any programming hosted by NACC

  • Hennepin Co will be in the lobby to disseminate the SHAPE Survey- 6/2, 6/6, 6/8 and 6/9

Behavioral Health

  • BH is accepting clients for the waitlist again for therapy. Please have clients call BH to be added if they’re not being referred by a NACC medical provider.

  • There is no longer a dedicated zoom room in the behavioral health clinic, zoom is available by appointment.

  • BH has 2 half hour same day appointments each day with rotating providers throughout the week. Same day appointments operate on a first come first served basis and may be in person or virtual depending on the day. These must be scheduled by BH.

  • To schedule elder/spiritual care: call Rachael at the BH front desk OR enter a request in referral tracker for BH to follow up with clients

  • All groups are via telehealth

  • Behavioral Health Home referrals (for patients who need long term behavioral health supports) Should be placed through orders. Please call Shawn at 612-843-6837 when making these referrals.

Groups: call BH front desk to get clients registered: 612-843-5981

  • Tending to our hearts and souls - Tuesdays from 11:00 am to 12:00 pm - Kirsten Farmer

  • Diabetes Management Group - Thursdays from 9:00 am-10:30 am – with Laurie App. Please send referrals to Jessica Thurin.

Dental

  • Dental open normal hours.

  • Eastside clinic in St. Paul takes walk-ins 8:30-3 M-F for emergencies

Outreach

  • HIV Testing Event in Hinterland every Monday from 11 am -2 pm

      • Syringe exchange, HCV testing, COVID vaccines, & HEP A vaccines available as well as vouchers for further screening in clinic

      • Drop off spring/summer gear (rain jackets, rain boots, sweaters, etc.) in DT during the next few Monday’s testing hours

  • Outreach at 5th & Lake encampment every Wednesday providing HIV & HCV testing along with other services with partnering orgs

      • Offering $25 Linkage to Care voucher to bring back to clinic to seek any type of service (See Nikki or Tina for gift cards)

  • Outreach at Avivo Village every other Thursday afternoon from 2pm-4pm

  • Street outreach every Thursday at Scooterville/Franklin Ave encampments

  • Outreach/ Linkage to Care support during The Aliveness Project’s Friday pop-up’s on 26th & 16th street from 10-1pm

Patient advocates + Transportation

  • Cally is out on 5/31.

  • Erin is leaving at 2pm on 5/31.

    Transportation Update

    Ashley O will be providing transportation for equine therapy every other Friday from June through September and will be unavailable the following days: 6/10, 6/24, 7/15, 7/29, 8/12, 8/26, 9/9, & 9/23.

New Staff

  • none this week

Policy + Procedures

  • Contacting IT: Email: it@nacc-healthcare.org

    • Zach can be reached at 612-843-5982. His cell phone should only be used in emergency situations

    • Johanna can be reached at (612) 476-2018

Upcoming Events + Meetings + Groups + Risk Management Trainings

  • FOR PATIENTS:

  • FOR STAFF

    • Workout Wednesday: 1:30 pm to 1:45 pm in Dollar Tree

    • Asthma training for Nurses + Providers 6/7

    • Staff Picnic July 22 PM at Wabun Park- Details Forthcoming

Risk Management: Area of Focus

  • Incident tracker : Log workplace events/ issues in the incident tracker-

  • Employee Suggestion Box

  • Patient shepherding when behind registration in medical.

  • Email Encryption: Please do it when sending emails with PHI or PII

  • Email Scams:

    • NEVER CLICK ON LINKS FROM an email unless you have checked and confirmed with the sender that the link is legit. Text me if you have a question.

    • Never send any information or patient data to anyone without confirming both the email name and the email address the message was sent from.

Ashlee Jallen