NACC Week of 5/9/2022

Morning Huddle: Every Monday, Tuesday and Thursday

https://mnachc.zoom.us/j/8029150113

!!Staff Shoutouts!!

  • This week NACC celebrates National Nurse’s Week! We wish all our NACC nurses a wonderful week. We are so grateful to each and every one of you and all you do for our patients and community. Thank you! All staff taco lunch in honor of our nurses on Wednesday 5/11 (burritos are for vegetarians :)

  • Erin H. for being such a positive and helpful teammate!

  • Big shoutout to Tela & Tasha in the billing department! Their great teamwork & extra efforts during the yearly audit & month-end process are so appreciated!

  • Shout out to Swetha and Jessica for all of your dedication and amazing work to improve the care of our patient's working to manage diabetes and enhance wellness! The team approach to care is making such an impact for many!

  • Shout out to Michael Sampson - appreciate all the great preventive care reviews / follow-up you are doing to enhance our patient care!

All Staff Updates this Week

  • Narcan training directly after huddle on Tuesday 5/10 in dollar tree (standing room only)

  • Frontline Worker Pay

  • Staff Testing (COVID): Please complete testing prior to 3 pm each day. If possible, please come to lab and test in the morning.

  • Mask Reminder: All staff and patients are required to wear masks when in the clinic or at any programming hosted by NACC

  • Employee Wellness Room has moved. Please check email from Greg C.

  • For testing events and appointments, please escort patients through the hall and to the appropriate area (other department or exit). Patients should not be alone in the hall or behind the front desk.

Behavioral Health

  • BH is accepting clients for the waitlist again for therapy. Please have clients call BH to be added if they’re not being referred by a NACC medical provider.

  • There is no longer a dedicated zoom room in the behavioral health clinic, zoom is available by appointment.

  • BH has 2 half hour same day appointments each day with rotating providers throughout the week. Same day appointments operate on a first come first served basis and may be in person or virtual depending on the day. These must be scheduled by BH.

  • To schedule elder/spiritual care: call Rachael at the BH front desk OR enter a request in referral tracker for BH to follow up with clients

  • All groups are via telehealth

  • Behavioral Health Home referrals (for patients who need long term behavioral health supports) Should be placed through orders. Please call Shawn at 612-843-6837 when making these referrals.

Groups: call BH front desk to get clients registered: 612-843-5981

  • Tending to our hearts and souls - Tuesdays from 11:00 am to 12:00 pm - Christine

  • Diabetes Management Group - Thursdays from 9:00 am-10:30 am – with Deb D. Please send referrals to Jessica Thurin.

Dental

  • Dental open normal hours.

  • Eastside clinic in St. Paul takes walk-ins 8:30-3 M-F for emergencies

Outreach

  • HIV Testing Event in Hinterland every Monday from 11 am -2 pm

      • Syringe exchange, HCV testing, COVID vaccines, & HEP A vaccines available as well as vouchers for further screening in clinic

      • Drop off spring/summer gear (rain jackets, rain boots, sweaters, etc.) in DT during the next few Monday’s testing hours

  • Outreach at 5th & Lake encampment every Wednesday providing HIV & HCV testing along with other services with partnering orgs

      • Offering $25 Linkage to Care voucher to bring back to clinic to seek any type of service (See Nikki or Tina for gift cards)

  • Outreach at Avivo Village every other Thursday afternoon from 2pm-4pm (NOT THIS WEEK)

  • Street outreach every Thursday at Scooterville/Franklin Ave encampments

  • Outreach/ Linkage to Care support during The Aliveness Project’s Friday pop-up’s on 26th & 16th street from 10-1pm

Patient advocates + Transportation

  • Transportation:

    • Friday, May 13th: Ashley will be in the clinic for half a day setting up med rides (van will not be available)

    • PTO: Ashley will out on PTO Monday May 16th-Friday May 20th

New Staff

Policy + Procedures

  • Contacting IT: Email: it@nacc-healthcare.org

    • Zach can be reached at 612-843-5982. His cell phone should only be used in emergency situations

    • Johanna can be reached at (612) 476-2018

Upcoming Events + Meetings + Groups + Risk Management Trainings

  • FOR PATIENTS:

  • FOR STAFF

    • Narcan / overdose reversal in Dollar Tree: 5/10

    • Workout Wednesday: 1:30 pm to 1:45 pm in Dollar Tree

Risk Management: Area of Focus

  • Incident tracker : Log workplace events/ issues in the incident tracker-

  • Employee Suggestion Box

  • Patient shepherding when behind registration in medical.

  • Email Encryption: Please do it when sending emails with PHI or PII

  • Email Scams: Review 8 ways to detect Phishing

    • NEVER CLICK ON LINKS FROM an email unless you have checked and confirmed with the sender that the link is legit. Text me if you have a question.

    • Never send any information or patient data to anyone without confirming both the email name and the email address the message was sent from.

Ashlee Jallen