NACC Week of 4/18/2022

Morning Huddle: Every Monday, Tuesday and Thursday

https://mnachc.zoom.us/j/8029150113

!!Staff Shoutouts!!

  • Jen Burtis for 12 years at NACC!

  • Kirsten Farmer for her dedication to wanting her voice to be heard and doing everything she can to get her voice to be heard and her dedication to advocate for her community. Kirsten Farmer for being such a wonderful addition to the BH team.

  • Ashlee for taking time and directly answering questions big and small. Your patience and NACC loyalty are an immeasurable asset to your coworkers and the organization.

  • MAT/Dosing for working hard and interacting with our clients. Our space is beautiful and welcoming!

  • Thank you to Zoe, your work with the patients we see is much appreciated!

  • Simone and Aimee for their de-escalation skills

  • Matt for being such a fast learner and helping us MA’s out tremendously! He’s a great asset to have to our team!

  • PA team for their overall great work! Uninsured rat in medical for March 5.9%, truly amazing achievement! Fantastic work Erin, Paige and Cally!

  • G and Alissa for working together so well and being such great co-managers

  • Renee for bringing elder wisdom and positive energy to BH

  • Shawn for always being a ray of sunshine

  • Kelly F for being the rock of medical

    Risk Management

  • Clean your dishes in the breakroom!

  • No patients in the breakroom at any time - even if just walking through.

All Staff Updates this week

  • Emergency Preparedness Training after announcements on Tuesday (4/19)

Behavioral Health

  • There is no longer a dedicated zoom room in the behavioral health clinic, zoom is available by appointment.

  • BH is no longer accepting new patients or adding people to our waitlist for ongoing therapy. They will update this status once they get through the current waitlist.

  • BH has 2 half hour same day appointments each day with rotating providers throughout the week. Same day appointments operate on a first come first served basis and may be in person or virtual depending on the day. These must be scheduled by BH.

  • To schedule elder/spiritual care: call Rachael at the BH front desk OR enter a request in referral tracker for BH to follow up with clients

  • All groups are via telehealth

  • Behavioral Health Home referrals (for patients who need long term behavioral health supports) Should be placed through orders. Please call Shawn at 612-843-6837 when making these referrals.

Groups: call BH front desk to get clients registered: 612-843-5981

  • Tending to our hearts and souls - Tuesdays from 11:00 am to 12:00 pm - Christine

  • Diabetes Management Group - Thursdays from 9:00 am-10:30 am – with Deb D. Please send referrals to Jessica Thurin.

Dental

  • Dental open normal hours.

  • Eastside clinic in St. Paul takes walk-ins 8:30-3 M-F for emergencies

Outreach

  • HIV Testing Event in Hinterland every Monday from 11 am -2 pm

      • Syringe exchange, HCV testing, COVID vaccines, & HEP A vaccines available as well as vouchers for further screening in clinic

      • Drop off spring/summer gear (rain jackets, rain boots, sweaters, etc.) in DT during the next few Monday’s testing hours

  • Outreach at 5th & Lake encampment every Wednesday providing HIV & HCV testing along with other services with partnering orgs

      • Offering $25 Linkage to Care voucher to bring back to clinic to seek any type of service (See Nikki or Tina for gift cards)

  • Outreach at Avivo Village every other Thursday afternoon from 2pm-4pm (NOT THIS WEEK)

  • Street outreach every Thursday at Scooterville/Franklin Ave encampments

  • Outreach/ Linkage to Care support during The Aliveness Project’s Friday pop-up’s on 26th & 16th street from 10-1pm

Patient advocates + Transportation

  • Ashley O. will be out of the office on Monday (4/18). Please reach out to the patient advocate team for transportation assistance.

New Staff

  • Johanna Venkatesh: IT/Ops Coordinator

  • Sofia Lenz: Data Analyst/Evaluator

Policy + Procedures

  • Contacting IT: Email: it@nacc-healthcare.org

    • Zach can be reached at 612-843-5982. His cell phone should only be used in emergency situations

Upcoming Events + Meetings + Groups + Risk Management Trainings

  • FOR PATIENTS:

  • FOR STAFF

    • Emergency Preparedness: 4/19

    • Teams All Staff Meeting: 5/3

    • Workout Wednesday: 1:00 pm to 1:15 pm and 1:30 pm to 1:45 pm in Dollar Tree

    • Earth Day Celebration: 4/29 - more information to come!

Risk Management: Area of Focus

  • Incident tracker : Log workplace events/ issues in the incident tracker-

  • Employee Suggestion Box

  • Email Encryption is now available.

    • Click the “encrypt” button.

    • Send a test to yourself to confirm functionality

  • Email Scams: Please be aware that there are sophisticated email scams going around in which scammers make it look like they are sending an email from Dr Stately (or another member of the NACC team) Here are some tips:

    • NEVER CLICK ON LINKS FROM an email unless you have checked and confirmed with the sender that the link is legit. Text me if you have a question.

    • Never send any information or patient data to anyone without confirming both the email name and the email address the message was sent from.

Ashlee Jallen