NACC Week of 11/25/2024

Morning Huddle: Every Tuesday and Thursday

https://mnachc.zoom.us/j/8029150113

!!Staff Shoutouts!!

  • Shoutout to Kat, for consistently having a positive attitude while at work. You also continue to support your team in every possible way and you should know that you are very much appreciated for your hard work and dedication here. Chi Miigwetch.

  • Thank you Ashley O. for EVERYTHING you do for NACC and our relatives. Your willingness to jump in and assist meeting the needs of patients beyond your transportation role is greatly appreciated! Miigwech!

November NACCaversaries:

  • Rachel Lukaski-6 years

  • Mariam Mohammed- 3 years

  • Virginia Schwartz- 1 year

  • Wren Green-1 Year

All Staff Updates this Week

  • NACC is closed November 28th and 29th

  • NACC Holiday Ookiye’s (Helpers): Help plan some holiday activities during December and the staff party in February! Please send email Molly Montana to sign up.

  • Just wanting to send a quick reminder that timecard approvals are due today, at the end of your workday.  If you’re scheduled to work on Saturday, please approve your timecard once your shift is over.

     

    Manager approvals are due no later than 10am Monday, November 25th. 

     

    As a reminder, timecards must be approved by you and your manager. 

New Staff

  • Seypee Kennedy-Clinical Support Assistant

Upcoming Events + Meetings + Groups + Risk Management Trainings

Risk Management + Area of Focus

HIPAA TOPIC: Securing Patient Information

  • Use Encrypted Email and Messaging : When sending patient information electronically, always use encrypted email to send patient information. When using messaging or chat please use patient initials.

  • Verify Recipient Identity: Before sharing any patient information, always verify the identity of the recipient including confirming name and date of birth.

  • Minimize Information Shared: Share only the minimum necessary information required for the purpose of the communication. Avoid disclosing any additional personal details unless absolutely necessary.

  • Respect Boundaries with Personal Acquaintances: Employees must not access medical records or information of friends or family. Accessing such information without a legitimate work-related reason is a violation of HIPAA and breaches patient trust.

OCHIN

  • OCHIN: There is an OCHIN Coverage grid on the new white board outside of Felicia and Avery’s office! If you are curious who is in and out between Shannon, Kris, and Mya – please check there!

  • Laurie from OCHIN will be onsite Monday 11/11 through Thursday 11/14. She will be shadowing different areas to offer efficiencies and observe our workflows. This will not disrupt the flow of work for anyone, and it is not a formal training. Managers/leads of the departments should have received an agenda/schedule from Mya. If you didn’t receive a schedule, please let Mya know.

    Tentative plan:

                    Monday focus areas – Dental and Medical registration

                    Tuesday focus areas – Providers, RNs, Scribes, BH

                    Wednesday focus areas – BH, lab, RNs

                    Thursday focus areas – MAs, HIM/Referrals

Department updates

HR

  • HR has admin time scheduled Monday through Friday: 9:00 am to 11:00 am

  • HR meetings for non urgent matters should be scheduled via the HR calendar. Urgent matters still come see HR.

  • If a notary is needed please schedule an appointment with Toni.

  • Onboarding Dates:

    • November 25th

    • December 9th

Operations + IT

  • Use Vocera “Call IT” to get in contact with Sara or Kris

  • Erik Kelly is taking over office supply ordering. Please send office supply needs to ekelly@nacc-healthcare.org

  • Nicky (Facilities): 612-201-9786

  • Facilities Update: It is difficult fielding request from so many different avenues. Historically, we have accepted notes, verbal request, phone calls, etc.  To make requests more efficient, please submit all facility request to our facilities email. You can expect a response with acknowledgement and a timeline as to when your request will be completed. facilities@nacc-healthcare.org

  • Reaching Security:

    • Vocera first

      • Push button and call for “security”

        • In this order it will reach

          • Nicky, Travis, Quan, MIB, Gregg

    • If this doesn’t get response use the cell phone number provided in the Daily Security Brief.

Patient advocates + Transportation

Patient Advocates: At this time we will no longer be taking walk-ins due to staffing shortage. We will accommodate for those seeing a provider. Please add patient advocate appointments to the PA schedule in centricity, this includes phone calls as well. This is temporary as we continue to search for additional patient advocates. If you have any questions, please contact Molly. Thank you for your understanding!

Community Health

  • Gift cards for Cancer Screening reach out to Chris

    • Breast

    • Cervical

    • Colorectal

    • Lung Cancer

  • OB gift cards reach out to JoLynda

Traditional Healing

  • If your medicine box needs to be filled, email traditionalhealing@nacc-healthcare.org

  • Cedar Ceremony: 11/7

  • Full Moon Ceremony: 11/15

  • First Gift: Every Thursday

  • Men’s Warrior Society: Every Monday at the Indian Center

Dental

  • Dental hours are updated weekly

  • UPDATED walk- in policy:

    •  We accept up to 2 “walk-in’s” 8:50am for the morning & 2 “walk-in’s” in the afternoon 1:20pm

    • If you have any questions or would like to get a patient connected to dental, please contact Dental Clinic Manager Alesya Murza.

    • *Please note: We cannot guarantee the patient will be seen, we will either work them into the schedule based on availability, or they will need to come back the following day during the walk-in hours.

    • University of Minnesota Dental Students:

      • NACC has the pleasure of hosting 4th year dental students during their clinical rotations. The students run the operatories, while the scheduled providers oversee their work and step in as needed.

      • About every 4 weeks we have a new rotation of students.

Outreach

  • Weekly clean-up around the neighborhood every Wednesday at 2 PM. Staff are invited to join. James will be the main contacts for this weekly event.

  • HIV Testing Event and Supply Distribution: Hinterland and back garage door every Monday from 1:00 pm - 3:30 pm (starting September 2024)

  • Outreach at Avivo Village every other Wednesday afternoon from 2pm-4pm

  • Street outreach every Thursday at encampments

  • Every 2nd Tuesday we join Southside HRS popup location TBD

  • NACC staff are welcome to grab supplies from the DT space. When taking supplies, please write down quantity and type of supplies you are taking on White Board in back of DT.

  • Open Supply Distribution: Our final two Open Exchanges out of the garage from 1-3:30pm will be held this Friday, October 18th and Friday, November 1st. We will update all our materials and calendars to reflect this, and will be working on communicating this all with our participants over the coming weeks.


Data

Click here to submit data requests

 Tribal Health

  • Colin’s schedule is Monday - Thursday: 8:30 am – 5 pm. Please refer all requests for Chemical Health assessment appointments.

  • All IOP referrals and or anything related with IOP can be directed to Simone @ 612-843-5919 or Rachel L @ 612-843-5986

Ashlee Jallen