NACC Week of 04/17/23

Morning Huddle: Every Tuesday and Thursday

https://mnachc.zoom.us/j/8029150113

!!Staff Shoutouts!!

  • Appreciation to Operations, especially Sara, Nicky, Gregg, and Travis for coordination around the BH project.  Y’all radiate a steady openness to be supportive; working with you is easy.

  • Thanks to the BH team for getting their area prepped for the project last week. I’ve done dozens of similar projects. In the past, the job would be held up due to personal items left behind. This was the best pack up I’ve ever seen. Thanks so much.

  • Shout out to Ashley O for going above and beyond; being so kind and helpful to our patients; they appreciate you so much!

April NACCaversaries:

  • Jennifer Burtis - 13 Years

  • Sarah Anderson - 4 Years

  • Sergio Martinez - 4 Years

  • Colin Mattie - 4 Years

  • Cristina Sobotta - 4 Years

  • Anita Tapio - 2 Years

  • Sofia Lenz - 1 Year

  • Johanna Venkatesh - 1 Year

  • Molly Krause - 1 Year

All Staff Updates this Week

  • Patient portal welcome emails went out on March 16th.  Michael Sampson is available for patient support.

  • HR Consultant: Onsite Tuesday 8am-12pm and Thursday 12pm-4pm- Please email Toni to get on her schedule

  • Look for the new 2023 handbook in ADP this week

  • Workplace Wellness signups last chance this week. Please email Gregg and Toni if you want to participate or if you have questions

  • Animal Therapy in DT:

    • 4/20; 4/25; 5/3; 5/9; 5/17; 5/23; 6/6; 6/14; 6/20

Operations + IT + Traditional healing

  • Toni is OOO 4/17-4/19

  • Sara (IT) Cell Phone: 612-946-0544/ Johanna IT phone 612-476-2018 (on vocera “Call IT” ) Johanna provides IT support for late afternoons.

  • Nicky (Facilities): 612-201-9786

  • Travis’ Cell Phone: (763) 760-9983

  • Security coverage (including Travis):

    • Mon: 9 am - 6 pm

    • Tues: 9 am - 6 pm

    • Wed: 9 am - 6 pm

    • Thur: 9 am - 7 pm

    • Fri: 9 am - 6 pm

    • Sat: 10 am - 2 pm

Patient advocates + Transportation

  • Henry will be out on 4/17 and 4/21.

  • Starting 4/15, Shawn B will transition into a new role, Patient Advocate – Housing Specialist. Congratulations! We are lucky to have her continued support on the Patient Advocate Team as well as utilize her housing expertise and grow the department in this area even more. More updates to come!

    Transportation Update

    • Ashley will not be providing transportation appointments after 3 pm. Medical rides and Uber should be utilized after 3 pm.

    • Those with future appointments (1 week or more ahead of time), send to the Transportation folder in Centricity.

    • More immediate appointments with transportation assistance needs (less than 1 week, walk-in, same day), send to Patient Advocate folder in Centricity.

New Staff

Upcoming Events + Meetings + Groups + Risk Management Trainings

Risk Management: Area of Focus

  • Incident tracker : Log workplace events/ issues in the incident tracker

  • Employee Suggestion Box

  • Car + Parking Lot Safety

    • There has been a significant uptick in car robberies and vandalism in the South Minneapolis area.

    • We have instructed our facilities/security team to be on the lookout for suspicious activity. But we cant be all places at once. Please help us out by alerting facilities to any strange / suspicious activity. If you see something / say something.

    • To minimize the possibility of your car getting stolen (especially if you have a Hyundai or a Kia without built-in GPS tracking, consider a steering wheel lock (like the club)

  • Vocera:

    • Please wear your badge daily

    • Press the big button to summon the “Vocera Genie” (call, broadcast)

    • Press and hold the red panic button for 2 seconds in emergency situations (the badge will automatically send an alert broadcast to all- state the nature of your emergency and location)

    • Dr. Strong- is the team of NACC staff that are trained to respond to disruptive or violent behavior. Please use your vocera to contact the Dr. Strong team.

      • Broadcast to Dr Strong: Use this command to contact the Dr Strong team in most situations

      • Panic button: Use the RED panic button when potential violence is eminent or when it may be unsafe or uncomfortable to call for help in other ways. Pressing the panic button will broadcast from your Vocera to all staff.

  • Email Tips

    • NEVER CLICK ON LINKS FROM an email unless you have checked and confirmed with the sender that the link is legit. Text me if you have a question.

    • Never send any information or patient data to anyone without confirming both the email name and the email address the message was sent from.

    • Email Encryption: Please do it when sending emails with PHI or PII

outpatient Behavioral Health

  • BH has 2 half hour same day appointments each day with rotating providers throughout the week. Same day appointments operate on a first come first served basis and may be in person or virtual depending on the day. These must be scheduled by BH.

  • To schedule elder/spiritual care: call the BH front desk OR enter a request in referral tracker for BH to follow up with clients

  • Behavioral Health Home referrals (for patients who need long term behavioral health supports) Should be placed through orders, please contact Molly at mkrause@nacc-healthcare.org or 612-476-2017.

Groups: call BH front desk to get clients registered: 612-843-5981

  • Tending to our hearts and souls (Grief and Loss) - Tuesdays from 11:00 am to 12:00 pm - Kirsten Farmer

  • Diabetes Management Group - Thursdays from 10:00 am-11:00 am – with Laurie App.

  • Women’s Trauma Healing Group in Behavioral Health.  Meeting via zoom on Wednesdays at 2pm starting on 11/2. Please call BH with questions. 

Dental

  • Dental open normal hours.

  • Eastside clinic in St. Paul takes walk-ins 8:30-3 M-F for emergencies

Outreach

  • Weekly syringe clean-up around the neighborhood every Wednesday at 2 PM. All staff are invited to join. James and Tina will be the main contacts for this weekly event.

  • HIV Testing Event in Hinterland every Monday from 11 am -2 pm

  • Outreach at Avivo Village every other Thursday afternoon from 2pm-4pm

  • Street outreach every Thursday at encampments

  • Every 2nd Tuesday we join Southside HRS popup on Cedar

  • NACC staff are welcome to grab syringe or narcan kits from the DT harm reduction space. When taking supplies, please write down number of kits, type of kit, and date they are taking on White Board in back of DT.

Ashlee Jallen