NACC Week of 03/20/23

Morning Huddle: Every Tuesday and Thursday

https://mnachc.zoom.us/j/8029150113

!!Staff Shoutouts!!

  • Hey Nicky, you’re on time, you fix the things, this is your rhyme, Hey Nicky, (clap, clap), Hey Nicky, (clap, clap)!

  • Shout out to the provider team for letting us MAs know what is needed for themselves and the patient to allow for a smoother care flow. You all rock!

  • Anita for organizing and cooking for multiple workshops last week

  • Johanna for saving the day and running some ribbon over to the workshop

    March NACCaversaries:

    • Amy Perunovich-11 Years

    • Tasha Samogan- 9 Years

    • Simone Megas-Harmason- 8 Years

    • Phong Nguyen- 4 Years

    • Chyna Pfeifer- 4 Years

    • Naomi Anywaush- 2 Years

    • Elizabeth Adams- 1 Year

    • Kirsten Farmer- 1 Year

    • Leah Innvaer- 1 Year

All Staff Updates this Week

  • March is national reading month: Next featured book is Braiding Sweetgrass: Indigenous Wisdom, Scientific Knowledge and the Teachings of Plants by Robin Wall Kimmerer in honor of the Spring Equinox!

  • Incident Tracker Refresher (login info, best practices, questions)

  • Parking in the 1213 Lot: Please save the spaces on the north side of building for staff that close/stay late

  • Patient portal welcome emails went out on March 16th.  Michael Sampson and Shannon are available for patient support.

  • COVID PTO Policy Reminder

  • HR Consultant starts this week (Onsite Tuesday 8am-12pm and Thursday 12pm-4pm)

  • Animal Therapy for staff in Dollar Tree from 12:30 pm to 1:00 pm on the following days*:

    • 3/22, 3/28

Operations + IT + Traditional healing

  • Sara (IT) Cell Phone: 612-946-0544

  • Nicky (Facilities): 612-201-9786

  • Travis’ Cell Phone: (763) 760-9983

  • Security coverage (including Travis):

    • Mon: 9 am - 6 pm

    • Tues: 9 am - 6 pm

    • Wed: 9 am - 6 pm

    • Thur: 9 am - 7 pm

    • Fri: 9 am - 6 pm

    • Sat: 10 am - 2 pm

Patient advocates + Transportation

  • Shawn B will be out 3/20-3/24

  • Henry will be out 3/23-3/24

New Staff

  • Adrian King - Spiritual Care Coordinator (stationed at Avivo)

  • Violet is officially the MAT Coordinator!

Upcoming Events + Meetings + Groups + Risk Management Trainings

  • FOR PATIENTS:

  • Weekly Groups for Patients

  • FOR STAFF

    • Spring into Action Potluck! (3/22): See Moriah for details. Sign up sheet coming soon. Sign up sheet in breakroom

    • Wellness Workshops introduction 4/4: All staff are invited and encouraged to attend!

  • Gift Card Programs for Patients

    • $15 Aldi for breast, cervical, colorectal cancer screening - Contact Moriah for more information

    • Harm Reduction volunteers: Visa gift cards are available for individuals interested in volunteering with the harm reduction team. This includes building kits and receiving harm reduction education/conversation and some events. Contact James or Tina for more information

    • Linkage to Care (L2C) gift cards: $25 Target to be given at completion of appointment (of any kind) by provider/support staff. Patient must present their L2C voucher with staff initials and date on it. Limit one voucher per person every three months (tracked by Nikki and Tina), unless otherwise specified by care team. Point people are Tina Monje and Nikki Giardina. If Tina and Nikki are not around, go to Moriah (last resort).

    • HIV/HCV Testing: Participants who come for Monday’s Testing event receive $10 Target card for completing HIV testing, and $10 Target card for completing HCV testing. Participant receives gift card(s) after results are delivered. Point people are James Schmidt, Chyna Pfeifer, Tina Monje

    • COVID Vaccine Gift cards (DO NO PUBLICIZE): Amount of visa gift card depends on eligibility verified in MIIC - $100 for first COVID vaccine, and $50 for subsequent doses. Dispersed by Nikki Giardina, RN, ONLY during designated events including Monday Testing in Hinterland from 11:30am-2pm, and during offsite outreach events to outreach participants. Point person is Nikki Giardina, RN.

    • Harm Reduction Group (Tuesdays 3pm @ Mino-B Wellness Clinic) has $5 Target Gift Card incentives for attending group. 1 card per person per group attendance. Point Person: Chyna Pfeifer

    • OB Patients: 1 $25 gift card for OB patients completing their Oral Glucose Tolerance Test (done at 2nd trimester) and 1 $25 gift card once then complete postnatal/new born visit within 6 weeks of delivery. In summary OB patients can earn up to 2 $25 gift cards.  Staff can reach out to Emmy, Moriah or Stacy with questions.

Risk Management: Area of Focus

  • Incident tracker : Log workplace events/ issues in the incident tracker

  • Employee Suggestion Box

  • Vocera:

    • Please wear your badge daily

    • Press the big button to summon the “Vocera Genie” (call, broadcast)

    • Press and hold the red panic button for 2 seconds in emergency situations (the badge will automatically send an alert broadcast to all- state the nature of your emergency and location)

  • Safety and Security at NACC

    • Safety and security of staff and community are a top priority for NACC. We want this to be a place of healing and comfort.

    • We recently received a complaint related workplace safety

    • NACC has taken steps to address workplace safety, including but not limited to:

      • Vocera implementation

      • Hiring Travis. Expanding Travis hours from part time to full-time

      • Quarterly trainings on Emergency Preparedness

      • Dr Strong Committee

      • Incident tracker review and mitigation

      • Security guard*

  • Email Tips

    • NEVER CLICK ON LINKS FROM an email unless you have checked and confirmed with the sender that the link is legit. Text me if you have a question.

    • Never send any information or patient data to anyone without confirming both the email name and the email address the message was sent from.

    • Email Encryption: Please do it when sending emails with PHI or PII

  • Cell Phone Policy: NACC’s cell phone assistance program has limited availability: Please ask Cally, Moriah or Gregg if you have questions

outpatient Behavioral Health

  • BH has 2 half hour same day appointments each day with rotating providers throughout the week. Same day appointments operate on a first come first served basis and may be in person or virtual depending on the day. These must be scheduled by BH.

  • To schedule elder/spiritual care: call the BH front desk OR enter a request in referral tracker for BH to follow up with clients

  • Behavioral Health Home referrals (for patients who need long term behavioral health supports) Should be placed through orders, please contact Molly at mkrause@nacc-healthcare.org or 612-476-2017.

Groups: call BH front desk to get clients registered: 612-843-5981

  • Tending to our hearts and souls (Grief and Loss) - Tuesdays from 11:00 am to 12:00 pm - Kirsten Farmer

  • Diabetes Management Group - Thursdays from 10:00 am-11:00 am – with Laurie App.

  • Women’s Trauma Healing Group in Behavioral Health.  Meeting via zoom on Wednesdays at 2pm starting on 11/2. Please call BH with questions. 

Prevention Grants and Research

  • Youth Council Meeting-   Youth Council is meeting.  Please direct interested young people ages 12-20 to Naomi Anywaush nanywaush@nacc-healthcare.org . The council will engage in cultural, educational, and leadership activities and be advised by mentors, the Elder’s Council, and community leaders.  

  • South High School—is our pilot site this school year for the Circle of Care grant. We have 15-18 Youth that attend 2X’s a week  and offer: (a) roundtable culturally-tailored psychoeducational groups for youth, (b) resiliency/trauma aware trainings for school staff and teachers, and (c)  supports for youth victims of crime. We also have a drop in group once a week for students who want to talk to a spiritual care provider or an Auntie.

  • The Office of Victims of Crime (OVC) grant plans to launch the Handle with Care (HWC) program at South High School in May.  HWC is a school-police partnership that notifies schools when youth have been a victim of crime or interacted with police, so schools can provide additional support and refer to relevant mental health services if needed. Liz Adams is the coordinator for this project.  HWC is successfully operating in several Minnesota school districts, Alexandria & Hubbard Counties and in Duluth. 

Dental

  • Dental open normal hours.

  • Eastside clinic in St. Paul takes walk-ins 8:30-3 M-F for emergencies

Outreach

  • Weekly syringe clean-up around the neighborhood every Wednesday at 2 PM. All staff are invited to join. James and Tina will be the main contacts for this weekly event.

  • HIV Testing Event in Hinterland every Monday from 11 am -2 pm

  • Outreach at Avivo Village every other Thursday afternoon from 2pm-4pm

  • Street outreach every Thursday at encampments

  • Every 2nd Tuesday we join Southside HRS popup on Cedar

  • NACC staff are welcome to grab syringe or narcan kits from the DT harm reduction space. When taking supplies, please write down number of kits, type of kit, and date they are taking on White Board in back of DT.

Ashlee Jallen