NACC Week of 5/20/2024

Morning Huddle: Every Tuesday and Thursday

https://mnachc.zoom.us/j/8029150113

!!Staff Shoutouts!!

  • Shout out to Johanna for planning and navigating through another open house! You rocked it! 

  • Thank you to everyone for hard work, willingness to help, and positivity attitudes that made it a great time on Friday! 

  • Thank you to Travis, Quan, and Nicky for helping us staff the front desk when we did not have a registration coordinator.  We appreciate all of your help.

May NACCaversaries:

  • Renee Beaulieu-Banks - 5 years

  • Julie Pedersen - 3 years

All Staff Updates this Week

  • Update from Patient Advocates: At this time we will no longer be taking walk-ins due to staffing shortage. We will accommodate for those seeing a provider. Please add patient advocate appointments to the PA schedule in centricity, this includes phone calls as well. This is temporary as we continue to search for additional patient advocates. If you have any questions, please contact Molly. Thank you for your understanding!

New Staff

  • Joel Helling- PT Advocate Housing Coordinator

  • Audrey D Williams- Parental Advocate

Upcoming Events + Meetings + Groups + Risk Management Trainings

Risk Management + Area of Focus

HIPAA TOPIC: Securing Patient Information

  • Use Encrypted Email and Messaging : When sending patient information electronically, always use encrypted email to send patient information. When using messaging or chat please use patient initials.

  • Verify Recipient Identity: Before sharing any patient information, always verify the identity of the recipient including confirming name and date of birth.

  • Minimize Information Shared: Share only the minimum necessary information required for the purpose of the communication. Avoid disclosing any additional personal details unless absolutely necessary.

  • Respect Boundaries with Personal Acquaintances: Employees must not access medical records or information of friends or family. Accessing such information without a legitimate work-related reason is a violation of HIPAA and breaches patient trust.

Wellness + Wins

  • All staff meeting this week

Email Tips

  • NEVER CLICK ON LINKS FROM an email unless you have checked and confirmed with the sender that the link is legit. Text me if you have a question.

  • Never send any information or patient data to anyone without confirming both the email name and the email address the message was sent from.

  • Email Encryption: Please do it when sending emails with PHI or PII

OCHIN

  • OCHIN Training this week:

    Session 1 on Wednesday 4/10 ~8am-5pm of Provider Foundations and Support Staff Foundations – work with Chris Singer on which day you are attending. For any invite issues or changes, please contact Mya at malberg@nacc-healthcare.org

  • The OCHIN Team now has a public landing page for all updates and information around the OCHIN Epic Implementation Project. Click this link to access and join the team! Please contact Mya or Shannon with any questions.

Department updates

Outpatient Behavioral Health

  • BH has 2 half hour same day appointments each day with rotating providers throughout the week. Same day appointments operate on a first come first served basis and may be in person or virtual depending on the day. These must be scheduled by BH.

  • To schedule elder/spiritual care: call the BH front desk OR enter a request in referral tracker for BH to follow up with clients

  • Behavioral Health Home referrals (for patients who need long term behavioral health supports) Should be placed through orders, please contact Rose Momo rmomo@nacc-healthcare.org or 612-476-2017.

Groups: call BH front desk to get clients registered: 612-843-5981

Operations + IT

  • Use Vocera “Call IT” to get in contact with Sara or Kris

  • Kris provides IT support for late afternoons.

  • Nicky (Facilities): 612-201-9786

  • Travis’ Cell Phone: (763) 760-9983

  • Security Contact: MIB can be reached at 763-760-3735 if you cant reach them on Vocera

  • Security coverage Starting Monday 7/3

    • Mon: 8 am - 6: 30 pm

    • Tues: 8 am - 6:30 pm

    • Wed: 8 am - 6:30 pm

    • Thur: 8 am - 6:30 pm

    • Fri: 8 am - 6:30 pm

Patient advocates + Transportation

Due to personal matters Ashley O'Meara will be leaving at 1:15pm on Wednesdays. This will go on until May 31st. Regular Wednesday hours (8am-3pm) will resume the following week.

  •  Monday 8am-5pm

  • Tuesday 8am-5pm

  • Wednesday 8am-1:15pm (until may 31st)

  • Thursday 8am-5pm

  • Friday 8am-5pm

Patient Advocates: At this time we will no longer be taking walkins due to staffing shortage. We will accommodate for those seeing a provider. Please add patient advocate appointments to the PA schedule in centricity, this includes phone calls as well. This is temporary as we continue to search for additional patient advocates. If you have any questions, please contact Molly. Thank you for your understanding!

Community Health

  • Gift cards for Cancer Screening reach out to Kris S

    • Breast

    • Cervical

    • Colorectal

    • Lung Cancer

  • OB gift cards reach out to JoLynda

Traditional Healing

Dental

  • Dental open normal hours.

  • Eastside clinic in St. Paul takes walk-ins 8:30-3 M-F for emergencies

Outreach

  • Weekly syringe clean-up around the neighborhood every Wednesday at 2 PM. All staff are invited to join. James will be the main contacts for this weekly event.

  • HIV Testing Event in Hinterland every Monday from 11 am -2 pm

  • Outreach at Avivo Village every other Thursday afternoon from 2pm-4pm

  • Street outreach every Thursday at encampments

  • Every 2nd Tuesday we join Southside HRS popup on Cedar

  • NACC staff are welcome to grab syringe or narcan kits from the DT harm reduction space. When taking supplies, please write down number of kits, type of kit, and date they are taking on White Board in back of DT.

Ashlee Jallen