NACC Week of 4/29/2024

Morning Huddle: Every Tuesday and Thursday

https://mnachc.zoom.us/j/8029150113

!!Staff Shoutouts!!

  • Shoutout to Kris and Sara for being helpful with OCHIN hardware/software related stuff!

  • Shoutout to EVERYONE who has completed their OCHIN trainings – this is an exciting change, and we are in it together!

  • Shoutout to Amy, Tela, and Tasha for working the OCHIN revenue cycle stuff on top of their full-time work. Your team shines!

  • Shoutout to Shannon for being a great co-project manager on the OCHIN project - Couldn’t do it without you!

  • Shoutout to Gregg for getting OCHIN lunches ordered during the trainings – I appreciate you taking this off my plate (pun intended)!

  • Shoutout to James S for fun conversations about agates!

  • Shout out to Finance and Billing for all their hard work on the audit.

  • Shawn Middelton, for offering traditional teachings and practices to our IOP relatives

  • Laura Dahlquist, for helping a client apply for life changing grant for himself and his family this week

  • Jase Roe, for bringing amazing energy and love to relatives every morning

  • Thank you, Elania, for lining up Bowling for IOP, the Relatives and Staff had an amazing time.

  • Shout out to Rachel at IOP, for all the work you do at IOP for the Relatives and Staff.

  • Shout out to Sara in IT for always being a very good best friend and Johnny on the spot., so nice.

  • Shout out to Cham for stepping up as an excellent new Scribe! We are so happy to have you here!

May NACCaversaries:

  • Renee Beaulieu-Banks - 5 years

  • Julie Pedersen - 3 years

All Staff Updates this Week

  • Open House is coming up May 17th! This year our theme is Honesty represented by Sabe and the raven. We are focusing on Diabetes care and prevention. If you would like to be a part of planning please contact Johanna.

  • All-staff meeting Tuesday May 7th at the Norway House. We will walk over together at 830am on Tuesday morning. There is no parking at the Norway House so you have to walk over or park on the street. There will be bagels , coffee , fruit and yogurt available. Please let Gregg know if you have questions

  • Update from Patient Advocates: At this time we will no longer be taking walkins due to staffing shortage. We will accommodate for those seeing a provider. Please add patient advocate appointments to the PA schedule in centricity, this includes phone calls as well. This is temporary as we continue to search for additional patient advocates. If you have any questions, please contact Molly. Thank you for your understanding!

  • Click here for OCHIN training schedule this week

  • Sara (IT) will be out on Monday, April 29th

New Staff

Upcoming Events + Meetings + Groups + Risk Management Trainings

Risk Management + Area of Focus

HIPAA TOPIC: Securing Patient Information

  • Use Encrypted Email and Messaging : When sending patient information electronically, always use encrypted email to send patient information. When using messaging or chat please use patient initials.

  • Verify Recipient Identity: Before sharing any patient information, always verify the identity of the recipient including confirming name and date of birth.

  • Minimize Information Shared: Share only the minimum necessary information required for the purpose of the communication. Avoid disclosing any additional personal details unless absolutely necessary.

  • Respect Boundaries with Personal Acquaintances: Employees must not access medical records or information of friends or family. Accessing such information without a legitimate work-related reason is a violation of HIPAA and breaches patient trust.

Wellness + Wins

  • All staff meeting this week

Email Tips

  • NEVER CLICK ON LINKS FROM an email unless you have checked and confirmed with the sender that the link is legit. Text me if you have a question.

  • Never send any information or patient data to anyone without confirming both the email name and the email address the message was sent from.

  • Email Encryption: Please do it when sending emails with PHI or PII

OCHIN

  • OCHIN Training this week:

    Session 1 on Wednesday 4/10 ~8am-5pm of Provider Foundations and Support Staff Foundations – work with Chris Singer on which day you are attending. For any invite issues or changes, please contact Mya at malberg@nacc-healthcare.org

  • The OCHIN Team now has a public landing page for all updates and information around the OCHIN Epic Implementation Project. Click this link to access and join the team! Please contact Mya or Shannon with any questions.

Department updates

Outpatient Behavioral Health

  • BH has 2 half hour same day appointments each day with rotating providers throughout the week. Same day appointments operate on a first come first served basis and may be in person or virtual depending on the day. These must be scheduled by BH.

  • To schedule elder/spiritual care: call the BH front desk OR enter a request in referral tracker for BH to follow up with clients

  • Behavioral Health Home referrals (for patients who need long term behavioral health supports) Should be placed through orders, please contact Rose Momo rmomo@nacc-healthcare.org or 612-476-2017.

Groups: call BH front desk to get clients registered: 612-843-5981

Operations + IT

  • Use Vocera “Call IT” to get in contact with Sara or Kris

  • Kris provides IT support for late afternoons.

  • Nicky (Facilities): 612-201-9786

  • Travis’ Cell Phone: (763) 760-9983

  • Security Contact: MIB can be reached at 763-760-3735 if you cant reach them on Vocera

  • Security coverage Starting Monday 7/3

    • Mon: 8 am - 6: 30 pm

    • Tues: 8 am - 6:30 pm

    • Wed: 8 am - 6:30 pm

    • Thur: 8 am - 6:30 pm

    • Fri: 8 am - 6:30 pm

Patient advocates + Transportation

Due to personal matters Ashley O'Meara will be leaving at 1:15pm on Wednesdays. This will go on until May 31st. Regular Wednesday hours (8am-3pm) will resume the following week.

  •  Monday 8am-5pm

  • Tuesday 8am-5pm

  • Wednesday 8am-1:15pm (until may 31st)

  • Thursday 8am-5pm

  • Friday 8am-5pm

Patient Advocates: At this time we will no longer be taking walkins due to staffing shortage. We will accommodate for those seeing a provider. Please add patient advocate appointments to the PA schedule in centricity, this includes phone calls as well. This is temporary as we continue to search for additional patient advocates. If you have any questions, please contact Molly. Thank you for your understanding!

Community Health

  • Gift cards for Cancer Screening reach out to Kris S

    • Breast

    • Cervical

    • Colorectal

    • Lung Cancer

  • OB gift cards reach out to JoLynda

Traditional Healing

Dental

  • Dental open normal hours.

  • Eastside clinic in St. Paul takes walk-ins 8:30-3 M-F for emergencies

Outreach

  • Weekly syringe clean-up around the neighborhood every Wednesday at 2 PM. All staff are invited to join. James will be the main contacts for this weekly event.

  • HIV Testing Event in Hinterland every Monday from 11 am -2 pm

  • Outreach at Avivo Village every other Thursday afternoon from 2pm-4pm

  • Street outreach every Thursday at encampments

  • Every 2nd Tuesday we join Southside HRS popup on Cedar

  • NACC staff are welcome to grab syringe or narcan kits from the DT harm reduction space. When taking supplies, please write down number of kits, type of kit, and date they are taking on White Board in back of DT.

Ashlee Jallen