NACC Week of 11/1/2021

!!Staff Shoutouts!!

  • Kassi for strong, consistent leadership in dental

  • Mackenzie for maintaining extremely low uninsured rate as the sole patient advocate through the fall.

  • Rachel Lukaski for 3 years at NACC!

All Staff Updates this week

  • Medical Provider Meeting on Tuesday: DM quality metrics, DM pharmacotherapy update w/ Swetha

  • New time clock system: See Amanda with issues

  • Winter Gear Giveaway TODAY from 11am-2pm

  • Flu + COVID vaccine event: Wednesday from 3pm-6pm

  • Refer a friend to an open job at NACC. If they stay for 90-days, you get $250!

Behavioral Health

Notes

  • Genevieve Lane is our new outpatient BH program manager— she can be reached at 5981.

  • BH appt zoom room is in BH clinic- please send patients to suite 103 in the Ancient Trader’s building if they need a zoom connection

  • BH registration is scheduling appointments - call BH front desk at 612-843-5981 to see if any same days are available

  • BH has limited in person appointments, with rotating providers in each day. The majority of individual appointments and all groups continue to be on telehealth

  • Behavioral Health Home referrals (for patients who need long term behavioral health supports) Should be placed through orders. Please call Shawn at 612-843-6837 when making these referrals.

  • Tim and Todd have expanded availability for ADHD testing. Please place referral for NACC ADHD Testing in orders and ask patients to complete ADHD forms at our website: https://nacc-healthcare.org/forms

Groups: call BH front desk to get clients registered: 612-843-5981

  • Tending to our hearts and souls - Tuesdays from 11:30 am to 12:30 pm - Christine

Dental

  • Dental hours are 9:30-5 M-F

  • Same days and Walk ins available as the schedule allows.

  • Dental can help schedule pts when needed

  • Eastside clinic in St.Paul takes walk-ins 8:30-3 M-F for emergencies

Outreach

  • HIV Testing Event in Dollar Tree every Monday from 11 am -2 pm

      • Syringe exchange, HCV testing, COVID vaccines, & HEP A vaccines available as well as vouchers for further screening in clinic

      • Drop off winter gear (coats, boots, scarves, etc.) in DT during the next few Monday’s testing hours 11-2 for winter gear drive. Flyer available for accepted items.

  • Diabetes Group: Every Friday from 10:00 am to 11:00 am. Contact Jessica T. with any questions.

  • Outreach at 5th & Lake encampment every Wednesday providing HIV & HCV testing along with other services with partnering orgs

      • Offering $25 Linkage to Care voucher to bring back to clinic to seek any type of service (See Nikki or Tina for gift cards)

  • Outreach at Avivo Village every other Thursday afternoon from 2pm-4pm

  • Street outreach every Thursday at Scooterville/Franklin Ave encampments

  • Outreach/ Linkage to Care support during The Aliveness Project’s Friday pop-up’s on 26th & 16th street from 10-1pm

Patient advocates + Transportation

  • Patient Advocate team in clinic this week

  • Ashley in this week

COVID Vaccine clinic

  • COVID vaccines now in medical, see Felicia with questions

New Staff

  • David Larson, Director of Human Resources

Policy + Procedures

Upcoming Events + Meetings + Groups + Risk Management Trainings

Risk Management: Area of Focus

  • Email Scams: Please be aware that there are sophisticated email scams going around in which scammers make it look like they are sending an email from Dr Stately (or another member of the NACC team) Here are some tips:

    • NEVER CLICK ON LINKS FROM an email unless you have checked and confirmed with the sender that the link is legit. Text me if you have a question.

    • Never send any information or patient data to anyone without confirming both the email name and the email address the message was sent from.

  • COVID mitigation policy

  • Log workplace events/ issues in the incident tracker-

Gregg Harrison