NACC Week of 3/11/24

Morning Huddle: Every Tuesday and Thursday

https://mnachc.zoom.us/j/8029150113

!!Staff Shoutouts!!

  • Shoutout to all the Super Users for completing their training last week. Mya and Shannon so greatly appreciate your attentiveness, the questions you asked, and your willingness to fill this role for the clinic. You all make a great team and will be a key part of a successful implementation. 😊

  • Shoutout to Toni and Tamonna in the HR Office for having a place we can decompress and relax during the craziness of our days!

  • Shoutout to the billing team for working through the payments posting process and navigating all the issues with grace!

  • Shout out to my dental crew, the assistants, front desk and the providers for being awesome in what they do, keep up with the great work and thank you for being the hands and heart behind every smile. Brushing away fears and lighting up smiles – that’s the magic of a wonderful dental clinic. 

  • I’d like to give a super dee DUPER sized shout out to Krista Nagle, registered dietician for all of the events and healthy snacks! She has taught us all in the short time she’s been at NACC! You’re AMAZING! We’re so happy to have you here!

  • Shoutout to Nick Davies for doing an amazing job while being the only provider for 3 days in a row last week.

March NACCaversaries:

  • Amy Perunovich - 12 years

  • Tasha Samogan - 10 years

  • Simone Megas-Harmason - 9 years

  • Phong Nguyen - 5 years

  • Chyna Pfeifer - 5 years

  • Leah Innvaer - 2 years

  • Laura Dahlquist - 1 year

  • Adrian King - 1 year

All Staff Updates this Week

  • Please consider joining NACCs Emergency Preparedness Committee: this is the team with training and input on ensuring safe, calm and coordinated response to emergencies including shaping procedures and leading responses. Lunch is served at monthly committee meetings- email/ talk to Gregg if you are interested.

  • Please consider joining NACCs Event Planning Committee: Upcoming events include NACCs open house, Summer Staff Picnic and Fall Cultural Event. Email Johanna if you are interested.

  • Ashley O'Meara will be leaving at 1:15pm on Wednesdays (until May 31st). See full schedule in PA section.

  • Fun fact of the week: March 11th is national napping day

New Staff

  • Ashley Brink- Clinical Support Assistant

  • Samantha Groh- Registered Nurse

Upcoming Events + Meetings + Groups + Risk Management Trainings

Risk Management + Area of Focus

HIPAA TOPIC: Securing Patient Information

  • Use Encrypted Email and Messaging : When sending patient information electronically, always use encrypted email to send patient information. When using messaging or chat please use patient initials.

  • Verify Recipient Identity: Before sharing any patient information, always verify the identity of the recipient including confirming name and date of birth.

  • Minimize Information Shared: Share only the minimum necessary information required for the purpose of the communication. Avoid disclosing any additional personal details unless absolutely necessary.

  • Respect Boundaries with Personal Acquaintances: Employees must not access medical records or information of friends or family. Accessing such information without a legitimate work-related reason is a violation of HIPAA and breaches patient trust.

Wellness + Wins

  • All staff meeting this week

Email Tips

  • NEVER CLICK ON LINKS FROM an email unless you have checked and confirmed with the sender that the link is legit. Text me if you have a question.

  • Never send any information or patient data to anyone without confirming both the email name and the email address the message was sent from.

  • Email Encryption: Please do it when sending emails with PHI or PII

OCHIN

  • The OCHIN Team now has a public landing page for all updates and information around the OCHIN Epic Implementation Project. Click this link to access and join the team! Please contact Mya or Shannon with any questions.

Department updates

Outpatient Behavioral Health

  • BH has 2 half hour same day appointments each day with rotating providers throughout the week. Same day appointments operate on a first come first served basis and may be in person or virtual depending on the day. These must be scheduled by BH.

  • To schedule elder/spiritual care: call the BH front desk OR enter a request in referral tracker for BH to follow up with clients

  • Behavioral Health Home referrals (for patients who need long term behavioral health supports) Should be placed through orders, please contact Rose Momo rmomo@nacc-healthcare.org or 612-476-2017.

Groups: call BH front desk to get clients registered: 612-843-5981

Operations + IT

  • Use Vocera “Call IT” to get in contact with Sara or Kris

  • Kris provides IT support for late afternoons.

Patient advocates + Transportation

Due to personal matters Ashley O'Meara will be leaving at 1:15pm on Wednesdays. This will go on until May 31st. Regular Wednesday hours (8am-3pm) will resume the following week.

  •  Monday 8am-5pm

  • Tuesday 8am-5pm

  • Wednesday 8am-1:15pm (until may 31st)

  • Thursday 8am-5pm

  • Friday 8am-5pm

Community Health

  • Gift cards for Cancer Screening reach out to Pa

    • Breast

    • Cervical

    • Colorectal

    • Lung Cancer

  • OB gift cards reach out to JoLynda

Traditional Healing

Dental

  • Dental open normal hours.

  • Eastside clinic in St. Paul takes walk-ins 8:30-3 M-F for emergencies

Outreach

  • Weekly syringe clean-up around the neighborhood every Wednesday at 2 PM. All staff are invited to join. James will be the main contacts for this weekly event.

  • HIV Testing Event in Hinterland every Monday from 11 am -2 pm

  • Outreach at Avivo Village every other Thursday afternoon from 2pm-4pm

  • Street outreach every Thursday at encampments

  • Every 2nd Tuesday we join Southside HRS popup on Cedar

  • NACC staff are welcome to grab syringe or narcan kits from the DT harm reduction space. When taking supplies, please write down number of kits, type of kit, and date they are taking on White Board in back of DT.

Ashlee Jallen