NACC Week of 09/04/23

Morning Huddle: Every Tuesday and Thursday

https://mnachc.zoom.us/j/8029150113

!!Staff Shoutouts!!

  • Shout out to JoLynda for the thoughtful development of a NACC wish list where others can donate to the Little Library and other essential needs of our patients and community.  Your humility and compassion for the community we serve is making incredible impact.

  • Shout out to Genevieve who persistently uses her personal time to clean up grounds around NACC to give our community a clean and natural environment—such an important step of kindness that is often overlooked--thank you.

September NACCaversaries:

  • Mary Raukar - 8 years

  • Nikki Giardina - 6 years

  • Emily Pietig - 6 years

  • James Schmidt - 5 years

  • Laurie App - 4 years

  • Shawn Burt - 1 year

All Staff Updates this Week

  • Susan’s retirement party is at the Norway House Thursday, 9/7 from 4-6PM. Parking is limited, please walk or carpool.

  • Volunteers needed for Medicine Harvest Event on 9/14. See Johanna’s email.

  • Animal Therapy:

    • 9/20; 11/15; 12/13

New Staff

  • Chrystal Porte-CSA

  • Averi Holthusen-Registration Coordinator Medical

  • Elise Gooi- Behavioral Health Therapist

Upcoming Events + Meetings + Groups + Risk Management Trainings

Risk Management + Area of Focus

Policy & Procedure

  • Vocera: Please be aware that the vocera is a broadcast device and it is possible for patients and other staff to overhear messages sent over the vocera system. Don’t share PHI or PII and maintain professional standards when using your badge.

  • NACC is getting new desk phone in September. Sara and I will be providing training.

    • The final date for the switchover is being finalized, but it will likely be in mid-september

    • Ahead of the switch over, Sara and I will distribute the new phones throughout the clinics (including mino-b)

    • We will provide instructions on how to setup and access your voicemail and how to use the new features:

      • automatic voicemail sent to email as attachment

      • transcription of voicemails to text sent as emails

      • ability to make calls from computer/laptop or smartphone (from NACC number)

      • call queues for callers that want to wait to talk to someone

      • improved support and system uptime

Wellness + Wins

  • The wellness room has moved to Felicia’s old office between the Care Corridor and DT!

Email Tips

  • NEVER CLICK ON LINKS FROM an email unless you have checked and confirmed with the sender that the link is legit. Text me if you have a question.

  • Never send any information or patient data to anyone without confirming both the email name and the email address the message was sent from.

  • Email Encryption: Please do it when sending emails with PHI or PII

Department updates

Outpatient Behavioral Health

  • BH has 2 half hour same day appointments each day with rotating providers throughout the week. Same day appointments operate on a first come first served basis and may be in person or virtual depending on the day. These must be scheduled by BH.

  • To schedule elder/spiritual care: call the BH front desk OR enter a request in referral tracker for BH to follow up with clients

  • Behavioral Health Home referrals (for patients who need long term behavioral health supports) Should be placed through orders, please contact Molly at mkrause@nacc-healthcare.org or 612-476-2017.

Groups: call BH front desk to get clients registered: 612-843-5981

  • Diabetes Management Group - Thursdays from 10:00 am-11:00 am – with Laurie App.

  • Women’s Trauma Healing Group in Behavioral Health.  Meeting via zoom on Wednesdays at 2pm starting on 11/2. Please call BH with questions. 

Operations + IT + Traditional healing

  • Use Vocera “Call IT” to get in contact with Sara or Johanna

  • Johanna provides IT support for late afternoons.

  • Nicky (Facilities): 612-201-9786

  • Travis’ Cell Phone: (763) 760-9983

  • Security coverage Starting Monday 7/3

    • Mon: 8 am - 6: 30 pm

    • Tues: 8 am - 6:30 pm

    • Wed: 8 am - 6:30 pm

    • Thur: 8 am - 6:30 pm

    • Fri: 8 am - 6:30 pm

Patient advocates + Transportation

  • Equine Therapy Dates (Ashley not available for rides): 9/7

Community Health

  • Aldi gift cards for completed Well Child Checks from 1/1/23 to 9/15/23.  Contact Mike or Trudy to provide to patients.

  • Jessica Geier (Thurin) will be going on maternity leave.

Dental

  • Dental open normal hours.

  • Eastside clinic in St. Paul takes walk-ins 8:30-3 M-F for emergencies

Outreach

  • Weekly syringe clean-up around the neighborhood every Wednesday at 2 PM. All staff are invited to join. James and Tina will be the main contacts for this weekly event.

  • HIV Testing Event in Hinterland every Monday from 11 am -2 pm

  • Outreach at Avivo Village every other Thursday afternoon from 2pm-4pm

  • Street outreach every Thursday at encampments

  • Every 2nd Tuesday we join Southside HRS popup on Cedar

  • NACC staff are welcome to grab syringe or narcan kits from the DT harm reduction space. When taking supplies, please write down number of kits, type of kit, and date they are taking on White Board in back of DT.

Ashlee Jallen