NACC Week of 6/20/22

Morning Huddle: Every Monday, Tuesday and Thursday

https://mnachc.zoom.us/j/8029150113

!!Staff Shoutouts!!

  • Aimee Morago for going above and beyond to help patients and advocating for them

  • Operations team: Ashlee, Dave, Zach, Johanna, Greg and Gregg…Thank you for all the work you do behind the scenes to keep things running smoothly and efficiently— we see and appreciate your commitment to your coworkers and the community.

All Staff Updates this Week

  • Frontline Worker Pay

  • Revised COVID mitigation policy : Weekly testing no longer required. NACC to provide at home tests for symptomatic testing.

  • Dosing entrance: to be used by patients/clients who are engaged with that program only and not to be used for the MAT program as a whole. Due to privacy issues we cannot have patients in that space who are not actively participating in the program.

  • Mask Reminder: All staff and patients are required to wear masks when in the clinic or at any programming hosted by NACC

  • Reviews kick off this week! - PLEASE READ THE INSTRUCTIONS CAREFULLY!

    • If you rate yourself or your employee as “Exceeds Expectations” adding comments/ specifics is required :)

      • Self reviews due: 7/1 (time on Tuesday 6/28 to complete your self-review)

      • Manager reviews due: 7/22

      • Reviews/ raises take effect: 8/8

  • Health Attestations for clinical staff coming from HR

  • NACC staff is able to get harm reduction kits from DT space. Please write down number of kits, type of kit, and date they are taking on White Board in back of DT.

Behavioral Health

  • BH is accepting clients for the waitlist again for therapy. Please have clients call BH to be added if they’re not being referred by a NACC medical provider.

  • There is no longer a dedicated zoom room in the behavioral health clinic, zoom is available by appointment.

  • BH has 2 half hour same day appointments each day with rotating providers throughout the week. Same day appointments operate on a first come first served basis and may be in person or virtual depending on the day. These must be scheduled by BH.

  • To schedule elder/spiritual care: call Rachael at the BH front desk OR enter a request in referral tracker for BH to follow up with clients

  • Behavioral Health Home referrals (for patients who need long term behavioral health supports) Should be placed through orders. Please call Shawn at 612-843-6837 when making these referrals.

Groups: call BH front desk to get clients registered: 612-843-5981

  • Tending to our hearts and souls - Tuesdays from 11:00 am to 12:00 pm - Kirsten Farmer

  • Diabetes Management Group - Thursdays from 9:00 am-10:30 am – with Laurie App. Please send referrals to Jessica Thurin.

Dental

  • Dental open normal hours.

  • Eastside clinic in St. Paul takes walk-ins 8:30-3 M-F for emergencies

Outreach

  • HIV Testing Event in Hinterland every Monday from 11 am -2 pm

      • Syringe exchange, HCV testing, COVID vaccines, & HEP A vaccines available as well as vouchers for further screening in clinic

      • Drop off spring/summer gear (rain jackets, rain boots, sweaters, etc.) in DT during the next few Monday’s testing hours

  • Outreach at Avivo Village every other Thursday afternoon from 2pm-4pm

  • Street outreach every Thursday at encampments

  • Every 2nd Tuesday we join Southside HRS popup on Cedar

Patient advocates + Transportation +

  • Transportation Update: Ashley O will be providing transportation for equine therapy every other Friday from June through September and will be unavailable the following days: 6/24, 7/15, 7/29, 8/12, 8/26, 9/9, & 9/23.

  • Jessica T. will be out 6/17-7/5

New Staff

  • none this week

Policy + Procedures

  • Contacting IT: Email: it@nacc-healthcare.org

    • Zach can be reached at 612-843-5982. His cell phone should only be used in emergency situations

    • Johanna can be reached at (612) 476-2018

Upcoming Events + Meetings + Groups + Risk Management Trainings

  • FOR PATIENTS:

  • Gift Card Programs for Patients

    • $15 Aldi for breast, cervical, colorectal cancer screening - Contact Moriah for more information

    • Harm Reduction volunteers: Visa gift cards are available for individuals interested in volunteering with the harm reduction team. This includes building kits and receiving harm reduction education/conversation and some events. Contact James or Tina for more information

    • Linkage to Care (L2C) gift cards: $25 Target to be given at completion of appointment (of any kind) by provider/support staff. Patient must present their L2C voucher with staff initials and date on it. Limit one voucher per person every three months (tracked by Nikki and Tina), unless otherwise specified by care team. Point people are Tina Monje and Nikki Giardina. If Tina and Nikki are not around, go to Moriah (last resort).

    • HIV/HCV Testing: Participants who come for Monday’s Testing event receive $10 Target card for completing HIV testing, and $10 Target card for completing HCV testing. Participant receives gift card(s) after results are delivered. Point people are James Schmidt, Chyna Pfeifer, Tina Monje

    • COVID Vaccine Gift cards (DO NO PUBLICIZE): Amount of visa gift card depends on eligibility verified in MIIC - $100 for first COVID vaccine, and $50 for subsequent doses. Dispersed by Nikki Giardina, RN, ONLY during designated events including Monday Testing in Hinterland from 11:30am-2pm, and during offsite outreach events to outreach participants. Point person is Nikki Giardina, RN.

    • Harm Reduction Group (Tuesdays 3pm @ Mino-B Wellness Clinic) has $5 Target Gift Card incentives for attending group. 1 card per person per group attendance. Point Person: Chyna Pfeifer

  • FOR STAFF

    • Workout Wednesday: 1:30 pm to 1:45 pm in Dollar Tree

    • Staff Picnic: July 22 PM at Wabun Park- Details Forthcoming

Risk Management: Area of Focus

  • Incident tracker : Log workplace events/ issues in the incident tracker-

  • Employee Suggestion Box

  • Patient shepherding when behind registration in medical.

  • Burnout mitigation and workplace well being

  • Email Encryption: Please do it when sending emails with PHI or PII

  • Email Scams:

    • NEVER CLICK ON LINKS FROM an email unless you have checked and confirmed with the sender that the link is legit. Text me if you have a question.

    • Never send any information or patient data to anyone without confirming both the email name and the email address the message was sent from.

Ashlee Jallen