NACC Week of 2/14/21

!!Staff Shoutouts!!

  • Gregg H. for presence and grace under pressure, being a good sounding board and mediator. Thank you for always dropping what your doing to put the team and community first.

  • Shout out to David Larson

  • Felicia for helping the clinic run smoothly – she always wears multiple hats and helps wherever there is a need!

  • MA and Nursing teams for working so hard and providing exceptional care to our patients. You rock!

  • MA team for this difficult time and everyone really stepping up even though we’re really stressed out!

  • Dr. Gail Mason: Thank you for seeing and supporting your teams and my potential to help our community.

  • Donna LaChapelle: Thank you for helping me and so many others find our community.

All Staff Updates this week

  • NACC Spirit Week: is this week! Check email for details from Ashlee

  • Morning Huddle: Every Monday, Tuesday and Thursday. We will not have morning huddles on Wednesday/Friday mornings.

  • COVID PTO available in limited situations- check your email for terms and conditions- see Dave or Gregg with questions.

  • COVID testing available to staff daily- see Felicia or Stacy with questions

Behavioral Health

  • BH Telehealth plan in effect, please see G with questions.

  • Genevieve Lane is BH program manager— she can be reached at 5915

  • Rachael White manages the Registration Coordination station for appointments.  

  • BH appt zoom room is in BH clinic- please send patients to suite 103 in the Ancient Trader’s building if they need a zoom connection

  • BH registration is scheduling appointments - call BH front desk at 612-843-5981 to see if any same days are available

  • BH has limited in person appointments, with rotating providers in each day. The majority of individual appointments and all groups continue to be on telehealth

  • Behavioral Health Home referrals (for patients who need long term behavioral health supports) Should be placed through orders. Please call Shawn at 612-843-6837 when making these referrals.

Groups: call BH front desk to get clients registered: 612-843-5981

  • Tending to our hearts and souls - Tuesdays from 11:00 am to 12:00 pm - Christine

  • Diabetes Management Group - Thursdays from 9:00 am-10:30 am – with Jason. Please send referrals to Jessica Thurin.

Dental

  • Dental open normal hours.

  • Eastside clinic in St. Paul takes walk-ins 8:30-3 M-F for emergencies

Outreach

  • HIV Testing Event in Hinterland every Monday from 11 am -2 pm

      • Syringe exchange, HCV testing, COVID vaccines, & HEP A vaccines available as well as vouchers for further screening in clinic

      • Drop off winter gear (coats, boots, scarves, etc.) in DT during the next few Monday’s testing hours 11-2 for winter gear drive. Flyer available for accepted items.

  • Outreach at 5th & Lake encampment every Wednesday providing HIV & HCV testing along with other services with partnering orgs

      • Offering $25 Linkage to Care voucher to bring back to clinic to seek any type of service (See Nikki or Tina for gift cards)

  • Outreach at Avivo Village every other Thursday afternoon from 2pm-4pm (NOT THIS WEEK)

  • Street outreach every Thursday at Scooterville/Franklin Ave encampments

  • Outreach/ Linkage to Care support during The Aliveness Project’s Friday pop-up’s on 26th & 16th street from 10-1pm

Patient advocates + Transportation

  • Update (1/20/22): On Thursdays, Ashley will be leaving for the day at 3:30pm. The first half of the day (8am-12:45pm), Ashley will be doing rides to and from the clinic. The 2nd half (1:45pm-3:00pm), she will be doing rides from the clinic only as well as setting up any med rides for that day and for future dates

  • Erin will be out 2/16-2/18 this week

New Staff

Policy + Procedures

  • Contacting IT: Email: it@nacc-healthcare.org

    • Zach can be reached at 612-843-5982. His cell phone should only be used in emergency situations

Upcoming Events + Meetings + Groups + Risk Management Trainings

  • FOR PATIENTS:

    • Community Baby Shower on Saturday, April 9th at DIW. Contact Moriah or Natchez with questions.

  • FOR STAFF

    • Traditional Medicines Overview during morning huddle on 2/22

    • Indigenous Lotus Movement Sessions: Tuesdays/Thursdays from 5:15 pm to 6:00 pm in Dollar Tree Space. Starting Thursday (1/20). See Jessica with questions.

    • Workout Wednesday on pause.

Risk Management: Area of Focus

  • Email Encryption is now available.

    • Click the “encrypt” button.

    • Send a test to yourself to confirm functionality

  • Email Scams: Please be aware that there are sophisticated email scams going around in which scammers make it look like they are sending an email from Dr Stately (or another member of the NACC team) Here are some tips:

    • NEVER CLICK ON LINKS FROM an email unless you have checked and confirmed with the sender that the link is legit. Text me if you have a question.

    • Never send any information or patient data to anyone without confirming both the email name and the email address the message was sent from.

  • New OD prevention lights for bathrooms

  • Log workplace events/ issues in the incident tracker-

Ashlee Jallen