NACC Week of 1/09/23
Morning Huddle: Every Tuesday and Thursday
https://mnachc.zoom.us/j/8029150113
!!Staff Shoutouts!!
Shoutout to James for sharing his resources and always being so kind and helpful!
Shoutout to Marisa Anywaush, Julie Waller, and Annetta Howard for your flexibility, positive energy, and stepping up to cover clinic needs as we navigate challenges in the nursing schedule! Thank you for all that you do, your work is vitally important to NACC.
Shout out to the Behavioral Health team, turning on a dime with ease and good humor. Your flexibility and cohesion as a group are a wonderful result of your individual efforts. Thank you for working at working.
Shout out to the Outreach Team for helping some guy get his car unstuck from the snow. You're total sweetie pies.
January NACCaversaries:
Dr. Rabie - 12 years
Kassi C. - 12 years
Moriah J. - 8 years
Julie W. - 8 years
Jace G. - 5 years
Gregg H. - 4 years
Mike S. - 1 year
Paige O. - 1 year
All Staff Updates this Week
Boxes: Due to limited Ops staff, we are asking staff to break down their own boxes and place in the following areas:
Recycling Dump outside of the break room door (don’t lock yourself out!)
In a recycling bin
In DT Space (Ask Johanna for location)
Do NOT place boxes in front of the break room door. This is an emergency exit.
Starting next Thursday, Harm Reduction will be tabling in the lobby during morning session to offer Naloxone Training to clients
Upcoming Clinic Closures:
MLK Day: 1/16/23
Operations + IT + Traditional healing
Travis is OOO Monday 1/9
Sara (IT) Cell Phone: 612-946-0544
Travis’ Cell Phone: (763) 760-9983
Travis’ Hours (new):
Mon: 10 am - 6 pm
Tues: 11 am - 6 pm
Wed: 11 am - 6 pm
Thur: 11 am - 6 pm
Fri: 11 am - 6 pm
Sat: 10 am - 2 pm
Patient advocates + Transportation
New Staff
Trudy Thompson - Community Health Educator
Upcoming Events + Meetings + Groups + Risk Management Trainings
FOR PATIENTS:
Rattle Making Workshop: 1/18 reschedule date
Cedar Ceremony: 1/26
Weekly Groups for Patients
ATOD Drum Group: Every Thursday - For young men ages 16-30
Way to Recovery - Men’s Talking Circle - Every Friday
Way to Recovery - Women’s Talking Circle - Every Friday
Women’s Trauma Healing Group in Behavioral Health
Cultural Group in BH every Thursday
Harm Reduction Group - Every Tuesday
FOR STAFF
Workout Wednesday: 1:30 pm to 1:45 pm in Dollar Tree
Micro-aggressions training for all staff: 1/10/23
Code blue training for medical: 1/17/23
Gift Card Programs for Patients
$15 Aldi for breast, cervical, colorectal cancer screening - Contact Moriah for more information
Harm Reduction volunteers: Visa gift cards are available for individuals interested in volunteering with the harm reduction team. This includes building kits and receiving harm reduction education/conversation and some events. Contact James or Tina for more information
Linkage to Care (L2C) gift cards: $25 Target to be given at completion of appointment (of any kind) by provider/support staff. Patient must present their L2C voucher with staff initials and date on it. Limit one voucher per person every three months (tracked by Nikki and Tina), unless otherwise specified by care team. Point people are Tina Monje and Nikki Giardina. If Tina and Nikki are not around, go to Moriah (last resort).
HIV/HCV Testing: Participants who come for Monday’s Testing event receive $10 Target card for completing HIV testing, and $10 Target card for completing HCV testing. Participant receives gift card(s) after results are delivered. Point people are James Schmidt, Chyna Pfeifer, Tina Monje
COVID Vaccine Gift cards (DO NO PUBLICIZE): Amount of visa gift card depends on eligibility verified in MIIC - $100 for first COVID vaccine, and $50 for subsequent doses. Dispersed by Nikki Giardina, RN, ONLY during designated events including Monday Testing in Hinterland from 11:30am-2pm, and during offsite outreach events to outreach participants. Point person is Nikki Giardina, RN.
Harm Reduction Group (Tuesdays 3pm @ Mino-B Wellness Clinic) has $5 Target Gift Card incentives for attending group. 1 card per person per group attendance. Point Person: Chyna Pfeifer
OB Patients: 1 $25 gift card for OB patients completing their Oral Glucose Tolerance Test (done at 2nd trimester) and 1 $25 gift card once then complete postnatal/new born visit within 6 weeks of delivery. In summary OB patients can earn up to 2 $25 gift cards. Staff can reach out to Emmy, Moriah or Stacy with questions.
Risk Management: Area of Focus
Incident tracker : Log workplace events/ issues in the incident tracker
Sensitive Information on Teams:
We have a new policy related to the storage of sensitive information on Teams
Training in December
For now, please let ops know if you need files added to teams with PII
Email Tips
NEVER CLICK ON LINKS FROM an email unless you have checked and confirmed with the sender that the link is legit. Text me if you have a question.
Never send any information or patient data to anyone without confirming both the email name and the email address the message was sent from.
Email Encryption: Please do it when sending emails with PHI or PII
Cell Phone Policy
NACC’s cell phone assistance program is available to patients/clients in the following NACC service areas:
Dosing Program
Referral process: The Dosing or MAT nurse initiates the phone request to the Dosing Intake Coordinator
Office-based MAT Program
Referral process: The MAT nurse initiates the phone request to the Patient Advocate team
HIV Program
Referral process: The Ryan White Case Manager initiates the phone request to the Patient Advocate team
Health Care Home Program (Tier 3-4 only)
Referral process: The nurse care coordinator initiates the phone request to the Patient Advocate team
Behavioral Health Home Program
Referral process: The Behavioral Health Care Home Coordinator initiates the phone request to the Patient Advocate team
Initial submission of MNsure application
Referral process: The Patient Advocate team determines eligibility and provides phone assistance
Coordinated Entry Assessments
Referral process: The Patient Advocate team determines eligibility and provides phone assistance
Other important information:
Eligible individuals may receive up to 2 phones per year.
Patients/clients who have received phone through NACC are eligible for one (1) 30-day/2 GB phone card each month. Cards are given out one month at a time.
NACC does not provide technical support for phones. Anyone discussing the potential for a phone to be distributed with a client/patient must communicate that NACC does not provide technical support or troubleshooting of phone issues.Behavioral Health
BH has 2 half hour same day appointments each day with rotating providers throughout the week. Same day appointments operate on a first come first served basis and may be in person or virtual depending on the day. These must be scheduled by BH.
To schedule elder/spiritual care: call the BH front desk OR enter a request in referral tracker for BH to follow up with clients
Behavioral Health Home referrals (for patients who need long term behavioral health supports) Should be placed through orders, please contact Molly at mkrause@nacc-healthcare.org or 612-476-2017.
Groups: call BH front desk to get clients registered: 612-843-5981
Tending to our hearts and souls (Grief and Loss) - Tuesdays from 11:00 am to 12:00 pm - Kirsten Farmer
Diabetes Management Group - Thursdays from 10:00 am-11:00 am – with Laurie App.
Women’s Trauma Healing Group in Behavioral Health. Meeting via zoom on Wednesdays at 2pm starting on 11/2. Please call BH with questions.
Prevention Grants and Research
Youth Council Meeting- Please direct interested young people ages 12-20 to Naomi Anywaush nanywaush@nacc-healthcare.org . The council will engage in cultural, educational, and leadership activities and be advised by mentors, the Elder’s Council, and community leaders. We will be starting our regular meetings back up in January 2023, after the holiday break.
South High School—our pilot site this school year. We will offer: (a) roundtable culturally-tailored psychoeducational groups for youth, (b) resiliency/trauma aware trainings for school staff and teachers, and (c) supports for youth victims of crime.
We have been building and strengthening partnerships with South High School and Little Earth Community to offer The Natural Helpers Training, a culturally tailored, peer to peer, suicide and substance use prevention program.
We were awarded a No Cost Extension to continue work on the Office of Victims of Crime (OVC) grant through September 2023. NACC, in partnership with the Minneapolis PD is piloting the Handle with Care (HWC) program at South High School this school year; Liz Adams is the coordinator for this project. HWC is a school-police partnership that notifies schools when youth have been a victim of crime or interacted with police, so schools can provide additional support if needed.
The Clinical Trials Network’s (CTN) research project Workgroup meetings will end in December 2022. The Work Group has accomplished a lot in 6 months. The have evaluated and developed spiritual/cultural care modules for the Dosing clinic and throughout MAT services for those diagnosed with OUD. They have also explored and documented the benefits of these services to the clinic and community. Thank you to this group for their dedication and awesome results!
Dental
Dental open normal hours.
Eastside clinic in St. Paul takes walk-ins 8:30-3 M-F for emergencies
Outreach
Weekly syringe clean-up around the neighborhood every Wednesday at 2 PM. All staff are invited to join. James and Tina will be the main contacts for this weekly event.
HIV Testing Event in Hinterland every Monday from 11 am -2 pm (paused/ or outside during construction)
Outreach at Avivo Village every other Thursday afternoon from 2pm-4pm
Street outreach every Thursday at encampments
Every 2nd Tuesday we join Southside HRS popup on Cedar
NACC staff are welcome to grab syringe or narcan kits from the DT harm reduction space. When taking supplies, please write down number of kits, type of kit, and date they are taking on White Board in back of DT.