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Jobs at NACC

Medication Assisted Treatment Clinic Manager

Job Summary: Native American Community Clinic (NACC) is developing a Medication Assisted Treatment (MAT) Dosing Clinic. We are seeking an experienced Clinic Manager to lead the organization’s efforts to expand our service offering into this area. The Clinic Manger will work with the NACC leadership team to develop policies and procedures and hire qualified staff to provide MAT services safely and efficiently. They will be responsible for managing all aspects of daily dosing programming, including planning and delivery of MAT services and effective partnerships with internal and external stakeholders. The Clinic Manger will help ensure patient care is delivered with exceptional quality and in accordance licensure standards and NACC’s harm reduction philosophy.

DUTIES AND RESPONSIBILITIES

  • Collaborate with NACC staff to develop policies and procedures for the safe and effective provision of MAT services to clients
  • Identify, recruit, and train qualified and appropriately licensed to deliver MAT services; including: nurses and administrative/support staff
  • Ensure the clinic is operational during expected business hours, including Saturdays, in accordance with the NACC polices; ensure clinic is organized and operated efficiently to guarantee reliable high-quality patient care
  • Plan, develop, and implement the program in accordance with licensing standards and clinic policies & procedures
  • Develop, implement and monitor a program quality and performance improvement goals / evaluation plan
  • Provide oversight and management of grant activities, such as data collection, entry, and quality assurance measures
  • Facilitate clinic staff meetings; ensure employees understand their roles; assure that patients confidentiality is understood and held to the highest standard; provide regular supervision with staff to ensure employees are held accountable and feel supported; assist employees to reach their career goals by supporting professional development opportunities
  • Perform administrative requirements such as writing correspondence, memorandums, and completing necessary paperwork; write grant applications, compose progress reports, and submit program updates to executive leadership; develop financial statements and monitor program budgets to ensure fiscal viability
  • Monitor state and federal billing guidelines/compliance standards to ensure timely and reliable 3rd party reimbursement; serve as a liaison between clinical, administrative and financial staff to ensure cohesiveness for timely claim submissions and payments
  • Adhere to professional standards, ethics and boundaries
  • Arrange for community engagement and effective partnerships with external partners and stakeholders
  • Other duties as assigned

SUPERVISOR RESPONSIBILITIES 

  • Directly supervises 5 employees within the 1 department(s).
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION & TRAINING 

  • Management experience within an MAT clinic environment
  • LADC or RN
  • Experience working with Native American Communities strongly preferred

Please submit resumes and cover letters to HR@nacc-healthcare.org
NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

 

Dental Therapist

Job Summary: This position is primarily responsible for providing dental treatment in a community clinic within the scope of his/her specialty.

DUTIES AND RESPONSIBILITIES

  • Provide skilled dental therapy treatment so clients receive high level dental care.
  • Chart complete and detailed services on all clients at the time of service so that records are kept accurately and legibly.
  • Follow established policies and procedures for dental practice to comply with the standard of care established by the MN Board of Dentistry.
  • Take necessary radiographs as ordered by supervising dentist. Clearly document in patient’s chart the type (i.e., bitewing, periapical, etc.) and number of films taken (including retakes).
  • Perform initial and periodic charting of the oral cavity, including but not limited to chief complaint, level of patient’s oral hygiene, degree of calculus and plaque, bone loss, and existing restorations.
  • Perform full mouth periodontal probing with evaluation of periodontium and dental charting.
  • Perform screening procedures including assessment of oral health conditions, oral cancer screening, as well as head and neck evaluation.
  • Attend and participate in staff meetings and committees.
  • Assist in daily management and direction of dental personnel.
  • Complete dental prophylaxis including scaling and polishing and applying topical preventive or prophylactic agents, including fluoride varnishes and pit and fissure sealants. (Dual Hygiene License)
  • Administration of local anesthetic, nitrous oxide; application of desensitizing medication or resin.
  • Extracting deciduous teeth and class III extractions under local infiltration analgesia; undertake routine restorations in both deciduous teeth and permanent teeth on adults and children.
  • Cavity preparation; placement of fillings (amalgams and resin-based composites).
  • Provide dental education to patients, including individualized oral hygiene instruction for proper brushing, flossing and nutritive counseling.
  • Fill out prior authorizations, referral, and transfer, and nursing home paperwork as needed.
  • Follow procedures to maintain infection control following universal and standard precautions.
  • Make recommendations regarding equipment and supply needs, monitor inventory of supplies and order when needed. Help with routine maintenance of equipment.
  • Perform sharpening and sterilization of instruments following infection control protocols, maintain hygiene armamentarium.
  • Perform daily, weekly and monthly maintenance chores as assigned and document in log sheets.
  • Maintain licensure and take continuing education courses and CPR training as mandated by the MN board of dentistry.
  • Other duties may be assigned.

SUPERVISOR RESPONSIBILITIES 

  • This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE 

  • Master's degree (M.A.) or equivalent from a four-year college or university.
  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Knowledge of Database Software (Access); Spreadsheet Software (Excel); Human Resource Systems; Word Processing Software (Word); Electronic Mail Software (Outlook) and Electronic Medical Records (EMR).

CERTIFICATES, LICENSES, REGISTRATIONS

  • Licensed as an RN and APRN by the board of nursing and certified by a national nurse certification organization acceptable to the board to practice as a Certified Nurse Practitioner (CNP)
  • Valid and active Minnesota license.
  • NPI
  • Current CPR Certification

 

Please submit resumes and cover letters to HR@nacc-healthcare.org
NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

 

Counseling Clinic Manager

Job Summary: This position is primarily responsible for overseeing and developing the behavioral health department and integrated care within the medical clinic; including hiring, supervision, evaluating and scheduling to meet productivity goals. Developing, planning and implementing strategies for program continuation and growth. Providing clinical and personnel leadership, supervision and training to staff and interns. Performing duties and responsibilities of licensed mental health professional by performing the following duties.

DUTIES AND RESPONSIBILITIES

  • Core duties and responsibilities include the following. Other duties may be assigned.
  • Supervises and oversee all aspects of the counseling department following the agency mission demonstrated by setting departmental goals and objectives.
  • Participates in development of long-range strategic planning.
  • Serves on management team and shares responsibility of fiscal, clinical, administrative stewardship of the organization, including compliance, risk management, and quality improvement programs.
  • Evaluates existing programming, grant and other contract compliance; Monitoring and reporting to ensure all goals are being met.
  • Projects, develops, and monitors and forecasts revenue and expense budget.
  • Works effectively with finance staff to develop an efficient billing system.
  • Hires, supervises, mentors, evaluates, schedules, promotes, corrective action of paid and volunteer personnel within the department.
  • Measures and achieves quality outcomes and productivity benchmarks for the counseling clinic.
  • Oversees and actively participates in performance improvement and peer reviews.
  • Develops and maintains up-to-date clinical documentation forms and systems within the Electronic Medical Records that are in compliance with state and federal guidelines.
  • Oversees and ensures the proper handling and management of mental health records for clinical, reporting and research purposes.
  • Represents NACC in the community and peripheral environments, and develops and supports ongoing partnerships.
  • Develops, plans and implements strategies to manage program growth and ensure self-funding and sustainability of the program.
  • Reviews and recommends changes in program services to meet client needs with particular emphasis on services for Native American community, oversight of program evaluation and quality assurance functions for the department including assessment of applicable legal and professional requirements and monitoring treatment plans for patients regularly.
  • Ensures contract compliance for the department and volunteer personnel within the department. Initiates, implements and monitors compliance with evidence-based practices.
  • Works with other members of the management team to assure successful communication and coordination between departments and programs.
  • Provides clinical training to clinical services staff and volnteers, and acts as a consultant to medical providers regularly.
  • Recruits clinical interns, conducts outreach and maintains working relationships with graduate schools.
  • Performs duties and responsibilities of a licensed mental health professional.

QUALIFICATIONS AND TRAINING

  • Certification as a licensed mental Health Professional (LICSW, LMFT, LP, LPCC) of MN Approved Supervisor for pre-licensed candidate.
  • Doctoral degree (Ph.D.) or equivalent; or more than 10 years related experience and/or training; or equivalent combination of education and experience.

Peer Recovery Coach

Job Summary: Under the supervision of the Intensive Outpatient Program (IOP) Clinical Supervisor at Native American Community Clinic (NACC), the Peer Recovery Coach (PRC) provides excellent customer service in all functional areas of their work which includes regular interaction with clients, NACC employees, and the community. PRC services are to be provided before, during and after substance use disorder (SUD) treatment to help individuals connect with resources that support recovery. PRC are individuals who are willing to share their personal recovery experience, and often engage with clients to offer reassurance, reduce fears, answer questions, support motivation and convey hope.

DUTIES AND RESPONSIBILITIES

  • Serve as a resource for clients;
  • Recommend and/or accompany client to appointments and events that support recovery;
  • Provide education, advocacy, and mentoring through self-disclosure of personal recovery experiences;
  • Attend recovery and other support groups with a client;
  • Provide assistance to access resources to obtain housing, employment, education, and advocacy services
  • Provide nonclinical recovery support to assist the transition from treatment into the recovery community;
  • Assist new intakes with direction and provide guidance;
  • Maintain positive public relations with referring agencies and businesses in the community; Locate appropriate staff members and/or supervisor to respond to client needs when necessary;
  • Responsible for light documentation;
  • Perform other duties as assigned.

QUALIFICATIONS AND TRAINING

  • Successful completion of a DHS background check
  • At the time of hiring, must be free of chemical use problems for at least six months immediately preceding the hire date and sign a statement attesting to that fact
  • Have a high school diploma or its equivalent
  • Ability to do light data entry in electronic health record system
  • Possess a working knowledge of issues regarding confidentiality
  • Hold a current credential from a certification body approved by the commissioner that demonstrates skills and training in the domains of ethics and boundaries, advocacy, mentoring and education, and recovery and wellness support
  • Ability to maintain certification
  • Receive ongoing supervision in areas specific to the domains of the recovery peer's role by an alcohol and drug counselor or an individual with a certification approved by the commissioner
  • Possess strong verbal and written skills and demonstrate the ability to present a positive professional image

Community Health Worker 

Job Summary: A Community Health Worker (CHW) is the link between patients and health and social services. CHWs are trusted members of the community that help to facilitate access to services, improve health outcomes, reduce barriers to receiving care, and create relationships that foster positive lifestyle changes. Community Health Workers are frontline public health workers. The are trusted members of the community that have a close understanding of the communities they serve. A Community Health Worker builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, individual and community education, informal counseling, social support and advocacy.

DUTIES AND RESPONSIBILITIES  

  • Provide individual and group education on mental health and substance use and related public health concerns to NACC clients and the Native American community
  • Provide information and referral to NACC and other partnering programs to meet the comprehensive needs of clients
  • Identify, create and implement client education materials to share in groups and at community events
  • Work with clinical staff to develop program protocol and workflow implementation.
  • Explore patient resources that support success create resource tools to be used in the clinic and community
  • Respond to and fulfill request for community public health education
  • Provide harm reduction client education and educational materials
  • Collect and maintain up to date data related to grant outcomes and report regularly
  • Active member of harm reduction services team

QUALIFICATIONS AND TRAINING

  • Computer skills including web browsing, excel, and EMR software
  • Patient and community education background
  • Excellent people skills; ability to work independently and as a team member
  • Understanding of HIPAA regulations, respect for patient confidentiality
  • Efficiency and attention to detail
  • Must have a valid certificate from the Minnesota State Colleges and Universities (MnSCU) demonstrating completion of an approved community health worker curriculum or completion of the IHS National CHR Program training and education program.
  • Two years of direct care experience working with mental health and substance use disorders
  • Experience in the Native American community preferred
  • Flexibility to work nights and weekends, if needed

Counseling Care Coordinator 

Job Summary: The purpose of this position is to improve and expand care coordination for counseling clinic clients. This position is primarily responsible for helping to manage care, provide resources and to track high risk counseling clients. This position reports to the Counseling Clinic Manager.

 

 

DUTIES AND RESPONSIBILITIES 

Clinical Duties 

  • Partner with NACC HCH team and outside treatment resources/external resources to provide routine contact and other monitoring or communicating with the client, family members, and providers about the status of the client, the clinic care plan or progress in achieving the goals of the care plan. Coordinates with entire health care team including external care sources.
  • Assist clients in arranging crisis assessment, intervention and stabilization services.Meet with high risk clients and their family members as appropriate to develop an individual care plan in coordination with health care home staff (counseling providers, medical providers, nursing, dietician, and client advocates).
  • Re-engage counseling clients who have missed recent appointments or who have not been in to see their providers for an extended period of time to assess mental and chemical health needs. This will include calling clients by phone, trying to contact by written correspondence, as well as monitoring the medical clinic schedule and possibly approaching counseling clients when they are coming in for their medical care to inquire whether they would desire and be able to see their mental health provider on a walk-in/same day basis that day.
  • Assist in promoting client participation in group therapy and/or other population based services offered at the Counseling Clinic. This would include but not be limited to calling group client lists weekly to inform clients of upcoming groups and solicit attendance.
  • Provide population-based care coordination through management of preventative care and defined chronic conditions, especially depression.
  • Promote the recovery model and client’s empowerment in their recovery process and in meeting their health care goals throughout the clinic.

Administrative Duties:

  • Complete all planning, assessing, and documentation associated with care management/coordination that meets all funding expectations and requirements for health care home.
  • Attend scheduled meetings and work groups for quality, care coordination, and staff training and development.
  • Track the use of mental health and chemical health screens with existing counseling clients and works with counseling clients to have these screens completed quarterly during the course of active treatment.
  • Manage internal and external counseling clinic referrals. This requires working closely with the SBIRT Care Coordinator and the integrated care team to facilitate coordination between service providers. This may also include managing wait lists for referrals to the counseling clinic.
  • Report on performance improvement and quality measures related to population based care coordination. Coordinates with Performance Improvement Manager. As part of this responsibility will assist in managing the Expanded Services grant.
  • Establish relationships with community resources not offered at the Clinic and facilitates client referrals to outside resources (e.g. psychiatry, psychological testing, substance abuse treatment facilities, etc.).
  • Establish relationships with community stakeholders for the purposes of reciprocal referrals and/or sharing of resources.
  • Assist in tasks for marketing of Counseling Clinic services.
  • Help to assess and evaluate the effectiveness of services received by clients. This would include but not be limited to, reviewing client service utilization data, assisting in the collection of client satisfaction surveys, and creating and collecting data on service specific client surveys.
 Medication Assisted Treatment Nurse

SUMMARY: This position is primarily responsible for providing patient care and care coordination for adults with opioid-use disorder receiving medication assisted treatment (MAT). Care coordination of opioid-dependent patients comprises at least 75% of the job function. Managing other projects and/or assisting with other clinic nursing duties may be required. This position reports to the Nursing Supervisor.

DUTIES AND RESPONSIBILITIES: 

  • Responsible for tracking, coordination, and case managing patients enrolled in the clinic Medication Assisted Treatment program
  • Screen and assess patients for substance use and common mental health disorders
  • Attend regular caseload consultations with Medical Director, nursing care coordinator(s), behavioral health team, and social services team
  • Manage and communicate abnormal labs and other orders as directed by MAT provider
  • Manage prescription refills and insurance prior authorization requests using standing orders and provider direction
  • Complete accurate and thorough documentation of MAT patient interactions in a timely manner
  • Manage own schedule to see patients for nurse-led MAT visits
  • Work with Quality Improvement Officer to carry out projects as they relate to the MAT nursing team.
  • Responsible for performance improvement and reporting related to nursing functions, including MAT program indicators
  • Participate in work groups as requested
  • Other related duties requested by Nursing Supervisor or Medical Director

QUALIFICATIONS 

  • Bachelor’s degree in nursing (B.S.N.) from a four-year college or university and public health nurse (PHN) registration for the State of Minnesota, preferred.
  • Two years of experience in providing nursing care coordination, experience in opioid-dependence preferred.
  • Experience working with chemically-dependent adults and knowledge of harm reduction principles, preferred

 

 

Medical Assistant

SUMMARY: The purpose of this position is to assist in the assessment, planning, implementation and evaluation of the delivery of patient care.   The MA provides individualized patient care to promote the restoration of health and achievement of patient health goals. This position reports to Medical Clinic Manager

KEY FUNCTIONS AND RESPONSIBILITIES :

Clinical:

  • Greet, assess and guide patients
  • Assess and record primary and/or secondary complaints (reason for visit)
  • Perform, log and check; medical history, MIIC,
  • Perform and record; vital signs, health screens, vision checks, hearing checks, and other assessments
  • Prepare, explain, educate and guide patients in preparation for exams, procedures and diagnostic tests
  • Prepare equipment for and assist with patient exams, tests and procedures
  • Perform appropriate procedures, injections, blood & urine collections, etc. as directed by provider
  • Clean and sterilize instruments and equipment and dispose of contaminated supplies
  • Prepare, explain, educate and guide patients in preparation for discharge, referral, follow-up and/or re-scheduling
  • Assist with lab procedures, tests and processes as instructed
  • Perform prescription renewals, patient call-backs, and follow-ups as needed

Cleaning, Stocking and Resupply

  • Check, organize resupply exam rooms; during and between patient visits and at the end of day
  • Organize, clean and maintain the cleaning and sterilization area as needed
  • Know and understand the tools and equipment in each area
  • Follow pertinent regulations, procedures and checks relating to cleanliness, sterility & storage, operation & use, and
  • maintenance of tools and equipment

Administrative

  • Order appropriate and needed supplies and equipment
  • Correctly complete clinic forms and related procedures
  • Attend and participate in scheduled meetings
  • Participate in the performance review process
  • Review, understand, follow and apply policies and procedures outlined in the Employee Manual

Miscellaneous

  • Behave in a professional, courteous and engaging manner in all interaction
  • Other related duties as they may be requested

KNOWLEDGE, SKILLS, AND ABILITIES 

  1. Computer skills including web browsing, excel, and EMR software
  2. Excellent people skills; ability to work independently and as a team member
  3. Understanding of HIPPA regulations, respect for patient confidentiality
  4. Efficiency and attention to detail

TRAINING AND EXPERIENCE 

  1. Certified Medical Assistant or other health care professional/experience with 1-2 years clinical experience required
  2. Experience in the Native American community preferred
  3. Associate's degree (A.A.) or equivalent from a two-year college or technical school; one year related experience and/or training; or an equivalent combination of education and experience.

______________________________________________________________________________________

Please submit resumes and cover letters to HR@nacc-healthcare.org
NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color ,religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

Grant Manager

SUMMARY: This position is responsible for directing and coordinating all NACC grant activities for federal, state, local and private grants, which support short- and long-term strategic plan priorities of NACC. Working in collaboration with program and department leadership, the Grant Manager performs research to identify likely grants sources, prepares grant submissions, supports grant requirements, and coordinates the reporting for all executed grant contracts.

DUTIES & RESPONSIBILITIES

  • Oversee the implementation, budgeting and monitoring of various grants.
  • Take ownership of all relevant processes and reporting related to the various grants.
  • Meets with Clinic officers and management to identify funding needs and priorities, to develop proposal strategies and to gather related information.
  • Works closely with others to research and analyze prospective grantors to match the interests and preferences of funding sources to the needs of the Clinic.
  • Gathers and/or drafts supporting information and data to prepare letters of inquiry, proposals, and applications for funding to all foundation, government, and corporation prospects according to their guidelines for application.
  • Approaches, develops and cultivates long-term effective working relationships with representatives of private foundations, government/community offices, and corporations in order to promote/negotiate grant opportunities; follows up regularly on grant applications and opportunities.
  • Works with others to utilize appropriate software/database to maintain records on potential and current funders regarding meetings, communications, proposals, grants and reports; to utilize appropriate scheduling programs (such as Microsoft Outlook), for scheduling and tracking of all LOI’s, proposals, reports, etc.
  • Reviews grant utilization accounting reports monthly and provides regular feedback on progress of grant budget.
  • Develops and ensures that funders receive comprehensive reports in accordance with grant contracts and preferences; coordinates with relevant Clinic staff to collect pertinent data in a consistent and timely manner; coordinates with the accounting and fiscal staff for needed financial information and data/statistics reports.
  • Maintains knowledge of programs and services offered at NACC.
  • Maintains knowledge of best practices in grant management and trends in the nonprofit and FQHC health care sectors through reading, research, participation in seminars and other educational opportunities and personal contacts/memberships in the field.
  • Oversees maintenance of records/documents in accordance with Clinic policies and procedures, contractual obligations and funding sources.
  • Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES 

  • Directly supervises five employees
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

  • Bachelor’s degree required, master’s degree preferred
  • At least 2 years of grant management experience
  • Knowledge of Federal and State grant regulations
  • Strong analytical ability as well as excellent written and oral communication skills
  • Excellent interpersonal skills and ability to interact with all levels of staff
  • Must be able to handle multiple competing priorities
  • Must be trusted with confidential information
  • Superior skills in Excel and other applications in Microsoft Office suite.
  • Expert knowledge in research grants, reporting and financial systems preferred
  • Working knowledge of general development practices in a nonprofit environment with specific emphasis on writing/submitting grant applications.
  • Demonstrated skills in identifying sources for funds and successfully receiving funding.
  • Ability to analyze and synthesize Clinic needs and match grant opportunities to those needs.
  • The analytical skills, experience, and good judgment to make decisions relative to grant opportunities.
  • A working knowledge and experience in developing long-term relationships with government agencies and personnel, foundations, individuals and representatives of companies that might provide support.
  • A collaborative work style, with a high level of integrity and excellent interpersonal skills.
  • Experience and knowledge of and ability to work competently within the urban Native American community.
  • Demonstrated ability to perform assigned responsibilities with minimum supervision; to maintain quality control standards; to interpret, adapt and apply guidelines and procedures.
  • Willingness to commit to the philosophy and goals of the Native American Community Clinic.

Please submit resumes and cover letters to HR@nacc-healthcare.org
NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color ,religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.