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Jobs at NACC

Nurse Practitioner

SUMMARY
Nurse Practitioner opening at dynamic urban clinic serving the Native American community.  We are passionate about our work and about providing exceptional care.  We are looking for a nurse practitioner who will be a good fit for our clinic and for the community we serve.  Perks include IHS and NHSC loan repayment site, benefits, and the joy of working at NACC.  This position reports to the Medical Director.   Full and part-time positions available.  Benefits dependent upon hours. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.

Provide comprehensive health care for patients of the Native American Community Clinic (NACC)

Actively participate in medical program planning

Actively participate in Performance Improvement and Peer Review activities

Assume on-call duties as required

Maintain good working relationship with colleagues, staff, and community partners of NACC

Abide by clinical protocols, policies and procedures

Comply with productivity goals of the medical clinic

Act as consultant to nurse practitioner in patient care, as needed

EDUCATION AND/OR EXPERIENCE

  • Current licensure in the state of Minnesota
  • Board Eligible or Board Certified in appropriate specialty
  • Experience in the Native American community, preferred.

Please submit resume and cover letter to HR@nacc-healthcare.org

NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against
on the basis of disability.

Integrated Care Dental Assistant

SUMMARY
This position is primarily responsible for promoting an integrated care model through
coordinating activities to promote education and preventative services while recruiting patients
to the NACC Dental Clinic by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.

Engage and develop cross-departmental initiatives and activities to increase the Native American
population in NACC Dental and fulfill the mission of providing a holistic approach to care.

Work in collaboration with the Dental Director/Dental Manager to establish effective tracking
methods to document integrated care activities.

Tracks referral and recruitment methods that reach the target population within NACC
including collaborating with leadership to ensure the success of initiatives.

Facilitates the consistent flow of patients in the target population from the NACC medical and
counseling clinics to the NACC dental clinic.

Provides detailed monthly reports of activities including reflecting on the efficacy of current
activities.

Perform all dental assisting duties as needed.

EDUCATION AND/OR EXPERIENCE

  • High School Diploma or GED. One to two years healthcare-related experience and/or
    training.
  • Licensed Dental Assistant in the State of Minnesota.
  • Experience in the Native American community, preferred.

Please submit resume and cover letter to HR@nacc-healthcare.org

NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against
on the basis of disability.

Medication Assisted Recovery Program Manager

SUMMARY
The Medication Assisted Recovery Services (MARS) Suboxone Administration Clinic Program Manager is responsible for the overall development, coordination, implementation, administration and operation of the clinic in terms of planning, evaluating, budgeting, organizing, and program delivery. The Program Manager will ensure patient care is delivered with exceptional quality. Salary depends on qualifications (DOQ).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Coordinate a multidisciplinary team in the planning, development and implementation of a MARS Suboxone administration clinic in accordance with clinic policies & procedures; develop, implement and monitor a program improvement/evaluation plan;

Ensure the clinic is operational during expected business hours, including Saturdays; ensure clinic is organized and operated efficiently to guarantee reliable high-quality patient care;

Plan, develop, and implement the MARS program;

Facilitate clinic staff meetings; ensure employees understand their roles; assure that patient confidentiality is understood and held to the highest standard; provide regular supervision with staff to ensure employees are held accountable and feel supported; assist employees to reach their career goals by supporting professional development opportunities;

Collaborate with community members and staff to develop marketing/recruitment strategies to connect individuals with the program; promote and educate Native American Community Clinic employees/community members regarding the benefits of the MAR; participate in educational presentations for community and professional groups (i.e., schools, conferences and other agencies);

Perform administrative requirements such as writing correspondence, memorandums, and completing necessary paperwork; write grant applications, compose progress reports, and submit program updates to executive leadership; develop financial statements and monitor program budgets to ensure fiscal viability;

Monitor state and federal billing guidelines/compliance standards to ensure timely and reliable 3rd party reimbursement; serve as a liaison between clinical, administrative and financial staff to ensure cohesiveness for timely claim submissions and payments;

Adhere to professional standards, ethics and boundaries;

Other duties as assigned

EDUCATION AND/OR EXPERIENCE

  • Must have a GED/high school diploma, a bachelor’s degree or four years of equivalent experience in public health/human services/chemical dependency or another health-related field
  • Minimum of two years of supervisory experience
  • Understanding of counseling and substance abuse treatment modalities
  • Ability to work cohesively/collaboratively with clinic personnel, peers, executive management, tribal administration and local agencies
  • Must have a valid driver’s license and automobile insurance
  • Knowledge of the traditions and customs of Native American culture/practices
  • Must be agreeable to pre-employment and random drug testing
  • Willingness to work evenings and Saturdays.
  • Skilled in problem solving, developing creative solutions and making independent decision.

Please submit resume and cover letter to HR@nacc-healthcare.org

NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against
on the basis of disability.

Integrated LICSW

SUMMARY:

The Licensed Independent Clinical Social Worker (LICSW) is responsible for the provision of culturally appropriate behavioral health consultation and direct care within a community clinic setting, including triage, assessment, intervention, planning and referral to meet the physical and emotional needs and goals of clients. The LICSW will demonstrate support for the NACC mission to address health disparities through a person-centered and trauma informed approach that emphasizes collaboration, dignity and respect. Effective communication and coordination of care with integrated care team and community partners is a key deliverable for success in this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Work collaboratively with medical providers to address the clients’ mental and physical health needs within an integrated clinic setting.

Conduct initial and ongoing assessments to determine clients’ social and behavioral health care needs and goals.

Conduct Diagnostic Assessments as needed and desired by client.

Provide consultation to the integrated care team regarding diagnostic impressions, recommendations and strategies for health and behavior change for clients with complex needs.

Provide brief evidence-based direct care toward improved self-management of overall health and behavior change.

Prepare individualized care plans along with client based on their desired goals.

Work with clients to achieve goals in a timely manner.

Connect client to care coordination and ensure seamless referrals.

Support client’s communication with medical and other human service providers, and guide clients toward an effective use of resources.

Offer health-related education and psychoeducation via community health worker.

Ensure the fulfillment of behavioral health related orders (e.g., psychotherapy, ARMHS).

Promptly and accurately collect, enter, manage and report client data into systems of record.

Maintain relationships with referring organizations and offer trainings on the role of integrated care (and other relevant services) to appropriate staff from referring organizations.

Maintain appropriate written protocols and a quality improvement plan.

Other duties as assigned.

EDUCATION AND/OR EXPERIENCE:

  • Master’s degree in Social Work from an accredited University/College.
  • State of Minnesota LICSW Licensure.
  • 2-3 years of relevant work experience.
  • Experience working with under-served or vulnerable populations, including persons from diverse racial, ethnic, and economic backgrounds, as well as those with mental health and/or behavioral issues. Experience with Native American clients strongly preferred.

Please submit resume and cover letter to HR@nacc-healthcare.org 

NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Outreach Worker/Marketing 

SUMMARY

This position is responsible for development and implementation of clinic marketing efforts within the community and health outreach activities specific to the health promotion department. 0.5 FTE will be assigned to performing clinic community marketing duties, 0.5 FTE will be assigned to performing Health Promotion Program duties. Continued employment will be dependent on Health Promotion Program Department capacity and job performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

HEALTH PROMOTION PRGORAM DUTIES:

Core duties and responsibilities include the following. Other duties may be assigned.

Leading staff trainings on Motivational Interviewing techniques (MI) and other Health Promotion Initiatives

Tracking and monitoring clinic tobacco cessation referrals/visits and Call-It-Quits referrals.

Performing health screening activities (blood pressure, height, weight, BMI, CO monitor) at outreach events and health fairs.

Participate in cancer screening efforts including coordination of quarterly mammogram screening event scheduling and referrals. Lead colorectal cancer screening care coordination efforts including FIT testing referrals and colonoscopy referrals.

Assist with Health Promotion Quality Improvement projects as assigned.

Assist with other general Health Promotion duties as assigned.

MARKETING/OUTREACH DUTIES:

Maintain regular postings on NACC social media platforms including Facebook, UMN List Serve.

Manage and submit clinic postings in local community newspaper The Circle.

Manage video display content on TVs in waiting room area.

Maintain NACC web page content.

Maintain consistent branding of clinic brochures and fliers thru coordination with key programming staff

Coordinate with external marketing partners and communicate with clinic leadership

Distribution of program fliers around the at least monthly.

Participating at various outreach events providing program specific and general clinic information.

Manage community event registration including pow wows, open houses, health fairs.

Leadership engagement with partner organizations including other health and social service organizations, schools, tribal offices, and businesses.

Maintain vendor and community relationships; including fundraising efforts for community and clinic events.

Coordinate clinic events including annual Open House, Holidays on Franklin, NACC Anniversary, and Back to School event.

Willingness to work within marketing/outreach budget and assist with budget keeping.

GENERAL DUTIES:

Order appropriate and needed supplies and ensure secure storage.

Attend and participate in scheduled meetings.

Participate in the performance review process.

Create and complete monthly reports and submit to Health Promotion Program Supervisor.

EDUCATION AND/OR EXPERIENCE

  • Current drivers licensure in the state of Minnesota
  • Healthcare experience greater than 1 year
  • Experience in the Native American community, preferred.

Please submit resume and cover letter to HR@nacc-healthcare.org

NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against
on the basis of disability.

Behavioral Health Care Coordinator

SUMMARY
NACC is looking for a vibrant individual who wants a dynamic position working with clients and treatment team members to best meet the holistic health needs of the NACC Counseling Clinic clientele. This position will be the bridge that keeps our clients connected with all of their helping professionals to assure that we are keeping our clients engaged in their treatment. The position calls for someone with a self-starter work ethic, ability to work independently, and a collaborative attitude and approach to the work being accomplished. Whoever is in this position will be an integral part of creating meaningful relationships between NACC Counseling Clinic and our community partners. The best person for the position would be someone who wants to have fun at work, yet realizes and has reverence for the significant needs of our clients and can balance taking care of our clients while taking care of her/himself.NACC is an urban community clinic with a mission to reduce health disparities for Native American people in the Twin Cities. Our NACC Counseling Clinic team is essential to this mission. The counseling team is dynamic, with each member contributing and impacting the initiatives we take to improve the quality of care for our patients. This position works in an integrated care setting, where care for our clients is provided in both the outpatient mental health clinic and in the medical clinic. The purpose of the NACC Counseling Clinic Care Coordinator position is to improve and expand care coordination for counseling clinic clientele. This position is primarily responsible for helping to manage care, provide resources, and track high risk counseling clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

Clinical Duties:

Partner with NACC HCH team and outside treatment resources/external resources to provide routine contact and other monitoring or communicating with the client, family members, and providers about the status of the client, the clinic care plan or progress in achieving the goals of the care plan. Coordinates with entire health care team including external care sources.

Assist clients in arranging crisis assessment, intervention and stabilization services. Is responsible for supporting the operational needs of the behavior health staff and clinic.

Meet with high risk clients and their family members as appropriate to develop an individual care plan in coordination with health care home staff (counseling providers, medical providers, nursing, dietician, and client advocates).

Re-engage counseling clients who have missed recent appointments or who have not been in to see their providers for an extended period of time to assess mental and chemical health needs. This will include calling clients by phone, trying to contact by written correspondence, as well as monitoring the medical clinic schedule and possibly approaching counseling clients when they are coming in for their medical care to inquire whether they would desire and be able to see their mental health provider on a walk-in/same day basis that day.

Assist in promoting client participation in group therapy and/or other population based services offered at the Counseling Clinic. This would include but not be limited to calling group client lists weekly to inform clients of upcoming groups and solicit attendance.

Provide population-based care coordination through management of preventative care and defined chronic conditions, especially depression.

Promote the recovery model and client’s empowerment in their recovery process and in meeting their health care goals throughout the clinic.

Administrative Duties:

Complete all planning, assessing, and documentation associated with care management/coordination that meets all funding expectations and requirements for health care home.

Attend scheduled meetings and work groups for quality, care coordination, and staff training and development.

Track the use of mental health and chemical health screens with existing counseling clients and works with counseling clients to have these screens completed quarterly during the course of active treatment.

Manage internal and external counseling clinic referrals. This requires working closely with the SBIRT Care Coordinator and the integrated care team to facilitate coordination between service providers. This may also include managing wait lists for referrals to the counseling clinic.

Report on performance improvement and quality measures related to population based care coordination. Coordinates with Performance Improvement Manager. As part of this responsibility will assist in managing the Expanded Services grant.

Establish relationships with community resources not offered at the Clinic and facilitates client referrals to outside resources (e.g. psychiatry, psychological testing, substance abuse treatment facilities, etc.).

Establish relationships with community stakeholders for the purposes of reciprocal referrals and/or sharing of resources.

Assist in tasks for marketing of Counseling Clinic services.

Help to assess and evaluate the effectiveness of services received by clients. This would include but not be limited to, reviewing client service utilization data, assisting in the collection of client satisfaction surveys, and creating and collecting data on service specific client surveys.

EDUCATION AND/OR EXPERIENCE

  • Bachelor’s degree (B.A./B.S.) from a four-year college or university in one of the behavioral sciences or related fields including but not limited to social work, psychology, or nursing from an accredited college or university; AND at least 2,000 hours of supervised experience in the delivery of services to persons with mental illness.
  • Experience in the Native American community, preferred.

Please submit resume and cover letter to HR@nacc-healthcare.org

NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against
on the basis of disability.

Licensed Dental Assistant

SUMMARY

This position is primarily responsible for assisting the dentists, dental students, dental therapy students and hygiene students in the direct provision of primary care dental services to patients of the dental clinic. The dental assistant is also responsible for sterilization, preparation and inventory control of dental instruments and supplies by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

Serves as a chair side assistant for dentist, dental students, or hygiene students.

Assists patients in resolving minor difficulties, answers their questions, and gives directions to patients as authorized by the dentist or dental hygienist.

Prepares operatory for patient treatment as per dental department protocols and the dentist, dental students or hygiene students direction.

Exposes radiographs in accordance with state regulations and law as well as dental department directive and protocol. (LDA Only)

Performs independent procedures as delegated and directed in accordance with state regulation and law and dental department directive and protocol. (LDA Only)

Maintains dental department equipment in accordance with the manufacturer’s directions and dental department policy and protocol.

Maintains dental departments areas in compliance with dental department directives and protocols as well as clinic policies and procedures relative to infection control, exposure control and safety issues.

Maintains adequate operatory supplies and compiles a list of individual item shortages for inventory control and ordering purposes.

Monitors patient flow and assists the office manager, dentist, dental students or hygiene students in assuring all patient records and documents are properly and accurately completed and filed.

Receives and places necessary telephone calls consistent with professional matters, clinic business and patient care of the dental department.

Assists with various clinical and administrative functions as appropriate and time permits.

Ensures the sterility of all reusable dental instruments and equipment in accordance with dental department directive and protocol.

Ensures the proper disposal of all contaminated or potentially contaminated materials in accordance with dental department directive, clinic policy as well as state and federal regulations.

Performs all functions in full compliance with the clinic and the dental department exposure control plan including but not limited to the use of personal protective equipment and universal precautions.

Participates in appropriate health promotion/disease prevention activities, both on-site and off-site, as required.

Performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.

Responsible for personal compliance in full, with all applicable federal, state, local and clinic rules, regulations, protocols and procedures including, but not limited to the participation of the dental assistant in the provision of clinical dental care.

Enters treatment activity into the computer and checks for accuracy.

Answers incoming calls (when necessary).

Manages student and faculty schedules.

Reviews daily schedule for effectiveness.

Participates in office meetings and morning huddles.

Supports dental students and faculty.

EDUCATION AND/OR EXPERIENCE

  • One year certificate from a college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Minnesota Licensed Dental Assistant
  • Current Basic Life Support (BLS)
  • Experience in the Native American community, preferred.

Please submit resume and cover letter to HR@nacc-healthcare.org

NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against
on the basis of disability.

LABORATORY TECHNICIAN

SUMMARY

This position is primarily responsible for obtaining and preparing specimens for analysis and performing various screening tests by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

Performs all in-house lab tests independently and accurately.

Performs quality control and preventive maintenance of all lab equipment.

Communicates results of tests performed to provider staff.

Knows when to consult with the Manager or Provider.

Maintains inventory and orders supplies, as needed.

Assists in orienting new lab staff to lab procedures and practices.

Possesses knowledge of costs, billing and coding procedures.

Responsible for Performance Improvement, as assigned.

Records all procedures appropriately.

Follows-up on the sent-out lab tests to assure completion.

Assures all biohazardous materials are properly disposed.

Collects and Processes Specimens.

Documents in EMR correctly. 

EDUCATION AND/OR EXPERIENCE

  • Associate's degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or an equivalent combination of education and experience.
  • Graduate of certified Clinical Lab Tech.
  • Certified or eligible for certification or Certified Medical Assistant.
  • Previous documented experience or education in health related field.
  • Experience in the Native American community, preferred.

Please submit resume and cover letter to HR@nacc-healthcare.org

NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against
on the basis of disability.

REGISTRATION SUPERVISOR

SUMMARY

This position is primarily responsible supervising the clinic’s daily registration functions and  supervision of all registration staff. The registration supervisor should be self-directed and motivated around quality improvement and customer satisfaction, including facilitating access to care and billing for services by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

Communicates with the registration staff about completion of daily duties, professionalism and working well with others.

Supervises all front desk personnel, including assigning schedules, approving time off, completing performance reviews and offering disciplinary actions when needed.

Performs quality assurance activities.

Ensures all patient’s needs are met by the front desk.

Manages the general flow at the front desk.

Oversees and manages the provider schedules.

EDUCATION AND/OR EXPERIENCE

  • Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Experience in the Native American community, preferred.

Please submit resume and cover letter to HR@nacc-healthcare.org

NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against
on the basis of disability.

REGISTRATION COORDINATOR

SUMMARY

This position is primarily responsible for facilitating access to NACC’s services and for obtaining financial information from which the clinic can bill for services. This position reports to the Clinic Manager by performing the following duties.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

Performs all functions in a professional manner to register incoming patients; including scheduled appointments, same day appointments and walk-ins.

Makes appointments by phone as well as in-person.

Handles general inquiries and transfer other calls to the appropriate staff.

Maintains current demographic and billing information in the computer records.

Requests co-pays for when appropriate; maintains cash receipts.

Prepars charge tickets verifies insurance 2 day prior to visit on all patients and at each same day visit.

Participates in Performance Improvement activities as requested.

Performs other duties as assigned by Manager.

Monitors the waiting room, for all people coming and going. Makes sure that there are no hazards and that the waiting areas are clean and safe

Scans and indexes patient registration, insurance and consent documents into document management system.

Takes care of appointment reminder calls.

Directs incoming delivaries, scheduling appointments, reminder calls, managing waiting list, and filling failed appointments (e.g., walk-ins, crisis appointments).

Maintains the medical/dental records in the  including accurately filing documents, managing requests and releasing information, accurately routing and uploading faxes and records into the Electronic Medical Record (EMR) and Electronic Dental Record (EDR) systems.

Manages the general flow in the office, including maintaining and ordering necessary supplies.

Sets up and take down for group therapy and other counseling clinic events.

Cross-trains with medical and dental front desk in order to offer relief coverage as needed, including participation in a Saturday rotation.

EDUCATION AND/OR EXPERIENCE

  • Must have a GED/high school diploma
  • Must be agreeable to pre-employment and random drug testing
  • Willingness to work evenings and Saturdays
  • Experience in the Native American community, preferred.

Please submit resume and cover letter to HR@nacc-healthcare.org

NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

 

ADMINISTRATIVE ASSISTANT/BOOKKEEPER

SUMMARY

This position is primarily responsible for providing office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects by performing the following duties.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

Performs administrative duties for executive management.  Duties may include fielding telephone calls, receiving and directing visitors, creating spreadsheets and presentations, filing, and typing.

Prepares, records, and processes account payable, account receivable, cash disbursements, cash receipts, and quarterly cash flow reports.

Posts accounts to the General Ledger for accounts receivable, cash receipts, accounts payable, cash disbursements and payroll.

Track gift cards and other items, as required.

Prepares and assists in payroll, benefits, and deductions for the payroll processing service.

Records, transcribes and distributes minutes of meetings, as requested.

Monitors, responds to, and distributes incoming communications.

Assists with the coordination and preparation for major events.

 

Arranges and coordinates meetings and events, which at times may require interaction with external executives, consultants and assistants.

Monitors, responds to, and distributes incoming communications.

Helps with organization and revision of organizational policies and procedures as directed by the Operations Manager.

Updates annual capital equipment and materials inventory for the organization, and reviews annually with the Operations Manager.

Manages funding for children’s books; Reach Out and Read.

EDUCATION AND/OR EXPERIENCE

  • Associate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
  • Must be agreeable to pre-employment and random drug testing
  • Willingness to work evenings and Saturdays
  • Experience in the Native American community, preferred.

Please submit resume and cover letter to HR@nacc-healthcare.org

NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

 

PATIENT ADVOCATE

SUMMARY

This position is primarily responsible for assisting patients in addressing social issues including health insurance, transportation, and housing.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

Is responsible for acting as a social resource expert at NACC assisting providers and other staff with patient’s social needs.

Plays an active role in care coordination as directed by the Patient Advocate Supervisor in finding resources and mitigating barriers for patients to comply with medical care recommendations.

Acts as part of the outreach team promoting NACC in the community.

Maintains current community resource information in an organized and accessible format.

  • Insurance, pharmacy, traditional healing, counseling, housing, tribal registration, transportation, food assistance.

Meets with patients in the clinic to assess and assist with the patient's social needs.

Assists patients in completing medical insurance applications.

Performs in reach and outreach to contact patients for social services.

Assists patients with scheduling counseling, dental, and other support service appointments.

Submits a monthly report of all encounters and activities.

Participates in performance improvement activities as assigned.

Assists in writing reports for grant-related activity as assigned.

EDUCATION AND/OR EXPERIENCE

  • Associate's degree (A. A.) or equivalent from a two-year College or technical school; or six months to one year related experience and/or training; or an equivalent combination of education and experience.
  • Must be agreeable to pre-employment and random drug testing
  • Willingness to work evenings and Saturdays.
  • Experience in the Native American community, preferred.

Please submit resume and cover letter to HR@nacc-healthcare.org

NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.