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Jobs at NACC

Program Coordinator 

SUMMARY: Responsible for assisting the Clinical Supervisor/LADC with day-to-day operations of Native American Community Clinic (NACC) Tribal Health Services’ Intensive Outpatient Program (IOP). Areas of focus will be program coordination and all aspects of patient intake by responding to participant inquiries, managing patient waitlist, conducting pre-screening interviews, coordinating rule 25 assessments, assisting with insurance enrollment, and completing intake paperwork. The Program Coordinator will be responsible for the operating and evaluating programming and activities, maintaining the rooms and equipment, and promoting program participation.

DUTIES AND RESPONSIBILITIES:

  • Assists in providing and coordinating IOP programming, activities, and events while complying with policies and procedures.
  • Organizes and manages inquiries, referrals, and waitlist for IOP including providing more information and answering questions.
  • Pre-screens all clients to determine eligibility and appropriateness for program participation. Refers ineligible individuals to applicable resources.
  • Coordinates insurance enrollment and completing rule 25 assessments to establish funding for program participation.
  • Coordinates and performs initial intake and orientation with individual and family.
  • Supports the program implementation for individuals and groups; plans activities and events; and monitor results.
  • Maintains activity records for program in order to track participation and plan for further services.
  • Works closely with other providers to coordinate care during and in preparation for post-IOP.
  • Maintains HIPAA standards in regard to all medical or healthcare information pertaining to clients and employees as confidential.
  • Ensures clients medical record is complete, correct and in compliance with program standards.
  • Works collaboratively with the community partners to support engagement in recreational, educational and vocational programming.
  • Encourages clients and employees to take an active part in various community-based activities such as fitness and recreational programs.
  • Finds client options for immediate support when awaiting treatment placement.
  • Interacts with patients, staff and visitors to the IOP in a manner that demonstrates respect and understanding of cultural norms.
  • Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

  • This job has no supervisory responsibilities.

QUALIFICATIONS:

  • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
  • Certificates, licenses and registrations required:
  • Valid Minnesota driver’s license and insurance.
  • Obtain and maintain CPR, First Aid or other needed certifications when requested.
  • Computer skills required: Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint); and general knowledge.
  • Other skills required:
  • Two years of experience providing direct services.
  • Previous experience working with Native Americans or other marginalized communities.
  • Familiar with local resources for chemical, mental, and physical health.
  • Works well independently and on a team.
  • Excellent communication, customer service, and case management skills.

HIV Community Health Educator

Job Summary: The HIV Community Health Educator’s primary role is to provide HIV Prevention Program support and patient education.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide harm reduction education to patients and community about HIV (and HCV) Prevention and syringe services offered at NACC to those with highest risk, including IV-drug use and high-risk sexual behavior
  • Provide rapid HIV and HCV testing (along with counseling and referrals) to program participants, including in the context of street outreach, agency partnerships, and community events
  • Manage supplies and inventory (non-pharmaceutical) for syringe services and work with partner syringe service sites
  • Create and implement patient education materials for HIV (and HCV) Prevention, PEP, PrEP, and syringe services
  • Work with clinical staff to develop HIV prevention program protocol, including PEP and PrEP, and workflow implementation
  • Manage community referrals for patients interested in syringe services and/or HIV support
  • Explore patient resources that support success of HIV Prevention Program patients and create resource tools to be used in the clinic and community
  • Implement marketing for HIV programs to those at highest risk
  • Answer phone inquiries about HIV Prevention services and provide HIV screening assistance
  • Provide harm reduction patient education and educational materials
  • Collect and maintain up to date data related to grant outcomes and report regularly
  • Active member of harm reduction services team

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Computer skills including web browsing, excel, and EMR software
  • Patient and community education background
  • Excellent people skills; ability to work independently and as a team member
  • Understanding of HIPPA regulations, respect for patient confidentiality
  • Efficiency and attention to detail

EDUCATION AND/OR EXPERIENCE:

  • Certified Community Health Worker or experience providing education to in clinical or community settings preferred
  • Experience working in harm reduction and HIV Prevention Programs
  • Experience in the Native American community preferred

Please submit resume and cover letter to HR@nacc-healthcare.org

NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Licensed Behavioral Health Provider

JOB SUMMARY: The Licensed Behavioral Health Provider (BHP) is responsible for the provision of culturally appropriate behavioral health consultation and direct care within a community clinic setting, including triage, assessment, intervention, planning and referral to meet the physical and emotional needs and goals of clients. The BHP will demonstrate support for the NACC mission to address health disparities through a person-centered and trauma informed approach that emphasizes collaboration, dignity and respect. Effective communication and coordination of care with integrated care team and community partners is a key deliverable for success in this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Work collaboratively with medical providers to address the clients’ mental and physical health needs within an integrated clinic setting.
  • Conduct initial and ongoing assessments to determine clients’ social and behavioral health care needs and goals.
  • Conduct Diagnostic Assessments as needed and desired by client.
  • Provide consultation to the integrated care team regarding diagnostic impressions, recommendations and strategies for health and behavior change for clients with complex needs.
  • Provide brief evidence-based direct care toward improved self-management of overall health and behavior change.
  • Prepare individualized care plans along with client based on their desired goals.
  • Work with clients to achieve goals in a timely manner.
  • Connect client to care coordination and ensure seamless referrals.
  • Support client’s communication with medical and other human service providers, and guide clients toward an effective use of resources.
  • Offer health-related education and psychoeducation via community health worker.
  • Ensure the fulfillment of behavioral health related orders (e.g., psychotherapy, ARMHS).
  • Promptly and accurately collect, enter, manage and report client data into systems of record.
  • Maintain relationships with referring organizations and offer trainings on the role of integrated care (and other relevant services) to appropriate staff from referring organizations.
  • Maintain appropriate written protocols and a quality improvement plan.
  • Other duties as assigned.

EDUCATION AND/OR EXPERIENCE:

  • Master’s degree in behavioral health field from an accredited University/College.
  • State of Minnesota Licensure.
  • 2-3 years of relevant work experience.
  • Experience working with under-served or vulnerable populations, including persons from diverse racial, ethnic, and economic backgrounds, as well as those with mental health and/or behavioral issues. Experience with Native American clients strongly preferred.

Please submit resume and cover letter to HR@nacc-healthcare.org

NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

 

 

 

Medical Assistant

SUMMARY: The purpose of this position is to assist in the assessment, planning, implementation and evaluation of the delivery of patient care.   The MA provides individualized patient care to promote the restoration of health and achievement of patient health goals. This position reports to Medical Clinic Manager

KEY FUNCTIONS AND RESPONSIBILITIES :

Clinical:

  • Greet, assess and guide patients
  • Assess and record primary and/or secondary complaints (reason for visit)
  • Perform, log and check; medical history, MIIC,
  • Perform and record; vital signs, health screens, vision checks, hearing checks, and other assessments
  • Prepare, explain, educate and guide patients in preparation for exams, procedures and diagnostic tests
  • Prepare equipment for and assist with patient exams, tests and procedures
  • Perform appropriate procedures, injections, blood & urine collections, etc. as directed by provider
  • Clean and sterilize instruments and equipment and dispose of contaminated supplies
  • Prepare, explain, educate and guide patients in preparation for discharge, referral, follow-up and/or re-scheduling
  • Assist with lab procedures, tests and processes as instructed
  • Perform prescription renewals, patient call-backs, and follow-ups as needed

Cleaning, Stocking and Resupply

  • Check, organize resupply exam rooms; during and between patient visits and at the end of day
  • Organize, clean and maintain the cleaning and sterilization area as needed
  • Know and understand the tools and equipment in each area
  • Follow pertinent regulations, procedures and checks relating to cleanliness, sterility & storage, operation & use, and
  • maintenance of tools and equipment

Administrative

  • Order appropriate and needed supplies and equipment
  • Correctly complete clinic forms and related procedures
  • Attend and participate in scheduled meetings
  • Participate in the performance review process
  • Review, understand, follow and apply policies and procedures outlined in the Employee Manual

Miscellaneous

  • Behave in a professional, courteous and engaging manner in all interaction
  • Other related duties as they may be requested

KNOWLEDGE, SKILLS, AND ABILITIES 

  1. Computer skills including web browsing, excel, and EMR software
  2. Excellent people skills; ability to work independently and as a team member
  3. Understanding of HIPPA regulations, respect for patient confidentiality
  4. Efficiency and attention to detail

TRAINING AND EXPERIENCE 

  1. Certified Medical Assistant or other health care professional/experience with 1-2 years clinical experience required
  2. Experience in the Native American community preferred
  3. Associate's degree (A.A.) or equivalent from a two-year college or technical school; one year related experience and/or training; or an equivalent combination of education and experience.

Please submit resume and cover letter to HR@nacc-healthcare.org
NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color ,religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

Laboratory Technician 

SUMMARY

This position is primarily responsible for obtaining and preparing specimens for analysis and performing various screening tests by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Core duties and responsibilities include the following. Other duties may be assigned.
  • Performs all in-house lab tests independently and accurately.
  • Performs quality control and preventive maintenance of all lab equipment.
  • Communicates results of tests performed to provider staff.
  • Knows when to consult with the Manager or Provider.
  • Maintains inventory and orders supplies, as needed.
  • Assists in orienting new lab staff to lab procedures and practices.
  • Possesses knowledge of costs, billing and coding procedures.
  • Responsible for Performance Improvement, as assigned.
  • Records all procedures appropriately.
  • Follows-up on the sent-out lab tests to assure completion.
  • Assures all biohazardous materials are properly disposed.
  • Collects and Processes Specimens.
  • Documents in EMR correctly.

EDUCATION AND/OR EXPERIENCE

  • Associate's degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or an equivalent combination of education and experience.
  • Graduate of certified Clinical Lab Tech. program 
  • Certified or eligible for certification or Certified Medical Assistant.
  • Previous documented experience or education in health related field.
  • Previous experience working in clinic setting strongly preferred. 
  • Experience in the Native American community, preferred.

NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.